Beyond concern: a privacy–trust–behavioral intention model of electronic commerce

Liu, Chang; Marchewka, Jack T.; Lu, June; Yu, Chun‐Sheng

doi:10.1016/j.im.2004.01.002

Cited by 274 publications

(313 citation statements)

References 37 publications

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“…Among the most obvious inhibitors are security and privacy concerns [36,54]. Common risk relievers include celebrity endorsements, free sample/trial offers, and choosing a product or service based on familiarity (i.e., bundling a low familiarity product/service with high familiarity product/service) [4].…”

Section: Discussionmentioning

confidence: 99%

Public grid computing participation: An exploratory study of determinants

Taylor

2007

Information & Management

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Using the Internet, "public" computing grids can be assembled using "volunteered" PCs. To achieve this, volunteers download and install a software application capable of sensing periods of low local processor activity. During such times, this program on the local PC downloads and processes a subset of the project's data. At the completion of processing, the results are uploaded to the project and the cycle repeats.Public grids are being used for a wide range of endeavors, from searching for signals suggesting extraterrestrial life to finding a cure for cancer. Despite the potential benefits, however, participation has been relatively low. The work reported here, drawing from technology acceptance and volunteer literature, suggests that the grid operator's reputation, the project's perceived need, and level of volunteering activity of the PC owner are significant determinants of participation in grid projects. Attitude, in addition to personal innovativeness and level of volunteering activity, predicted intentions to join the project. Thus, methods traditionally used for motivating volunteer behavior may be effective in promoting the use of grid computing.

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Section: Discussionmentioning

confidence: 99%

Public grid computing participation: An exploratory study of determinants

Taylor

2007

Information & Management

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“…Issues of privacy in 'traditional' e-commerce have been explored at length in the information system and marketing literature. Often an important component in such studies is the dimension of trust between the vendor and the buyer (Liu et al, 2005;Anderson and Agarwal, 2010). Some research shows that online selfdisclosure may be influenced by the trust placed in the vendor or the service provider (Li, 2011), whilst other studies highlight that trust is dependent on the level of personalisation afforded by the e-commerce site (Xu et al, 2011b).…”

Section: Actors and Planned Behaviour In Social Networkmentioning

confidence: 99%

Information disclosure of social media users

Benson¹,

Saridakis

Tennakoon

2015

Information Technology &Amp; People

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2Information disclosure of social media users: does control over personal information, user awareness and security notices matter? Abstract Purpose -Our study bridges the gap in the existing literature by exploring the antecedents of information disclosure of social media users. In particular, the paper investigates the link between information disclosure, control over personal information, user awareness and security notices in the social context, all of which are shown to be different from existing studies in e-commerce environments.Design/methodology/approach -We collected and analysed data from 514 social network users. The model is estimated using OLS and robust standard errors are estimated using the Huber-White sandwich estimators.Findings -Our results show that in social networking contexts, control over personal information is negatively and statistically associated with information disclosure. However, both user awareness and security notices have a positive statistical effect on information disclosure.Originality/value -Whilst research on issues of individual information privacy in ecommerce is plentiful, the area of social networking and privacy protection remains underexplored. This paper provides a useful model for analysing information disclosure behaviour on social networks. We discuss the practical implications of our findings for actors in social media interactions.

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“…With greater trust, people can resolve their uncertainty regarding the motives, intentions, and prospective actions of others on whom they depend (Kramer, 1999), as well as save money and effort, because trust reduces monitoring and legal contract costs (Fortin et al, 2002). The lack of trust in online transactions and Web vendors thus represents an important obstacle to the market penetration of e-channels (Liu et al, 2004). Moreover, recent research indicates that trust has a critical influence on users' willingness to engage in online exchanges of money and sensitive personal information (Friedman et al, 2000).…”

Section: Trustmentioning

confidence: 99%

Internet banking acceptance model: Cross-market examination

Alsajjan¹,

Dennis

2010

Journal of Business Research

251

168

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This is an authors' version of a paper accepted in its definitive form by the Journal of Business Research, © Elsevier, http://www.elsevier.com/wps/find/homepage.cws_home and has been posted by permission of Elsevier for personal use, not for redistribution. The article will be published in the Journal of Business Research, Volume 63 (2010 Internet Banking Acceptance Model: Cross-Market Examination AbstractThis article proposes a revised technology acceptance model to measure consumers' acceptance of Internet banking, the Internet Banking Acceptance Model (IBAM). Data was collected from 618 university students in the United Kingdom and Saudi Arabia. The results suggest the importance of attitude, such that attitude and behavioral intentions emerge as a single factor, denoted as "attitudinal intentions" (AI). Structural equation modeling confirms the fit of the model, in which perceived usefulness and trust fully mediate the impact of subjective norms and perceived manageability on AI. The invariance analysis demonstrates the psychometric equivalence of the IBAM measurements between the two country groups. At the structural level, the influence of trust and system usefulness on AI vary between the two countries, emphasizing the potential role of cultures in IS adoption. The IBAM is robust and parsimonious, explaining over 80% of AI.

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Beyond concern: a privacy–trust–behavioral intention model of electronic commerce

Cited by 274 publications

References 37 publications

Public grid computing participation: An exploratory study of determinants

Public grid computing participation: An exploratory study of determinants

Information disclosure of social media users

Internet banking acceptance model: Cross-market examination

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