Between Chaos and Routine: Boundary Negotiating Artifacts in Collaboration

Lee, Charlotte P.

doi:10.1007/1-4020-4023-7_20

Cited by 36 publications

(38 citation statements)

References 22 publications

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“…As discussed by, e.g. Lee [41], this seems oversimplified, and a ''sailing across'' boundaries is not all that happens. Boundary drawing and boundary opening or boundary negation happen continuously and in a dialectical manner.…”

Section: Boundaries Work and Knotworkingmentioning

confidence: 95%

“…Accordingly, I suggest that we study and understand technologies in the contradiction between boundary drawing and boundary opening or boundary negation as Lee [41] puts it. In human activity, boundaries are dynamic and change over time.…”

Section: Seamlessness and Knotworkingmentioning

confidence: 98%

“…Boundary drawing and boundary opening or boundary negation happen continuously and in a dialectical manner. Lee [41] suggests a focus on boundary negotiating artifacts that push or strengthen the boundaries, and Star herself [55] sees boundary objects as a kind of interim objects in standardization and formation of practice. Clement and Wagner [28] discuss how drawing boundaries are a way of creating more efficient communication within the boundaries, and reducing complexity of collaborative activity by doing so.…”

Section: Boundaries Work and Knotworkingmentioning

confidence: 99%

“…In this paper, I'm largely continuing a tradition of thinking in the CSCW field, where boundaries are looked upon as resources [13,16,28,41,54,55] and where technology plays a role in mediating, dissolving, enforcing, changing, negotiating and maintaining boundaries. The scope is our work and life as a whole and the question is how we may understand and work with technologies in this space?…”

Section: Introductionmentioning

confidence: 99%

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Rethinking technology on the boundaries of life and work

Bødker

2016

Pers Ubiquit Comput

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Technology is often seen as seamless, or making (life/work) boundaries go away. Ubicomp designs for that and for seamlessness in general. However, there may be better ways of understanding boundaries, as to design technologies in the space of changing work/life boundaries, which is the topic of this special issue. This paper makes a theoretical argument to insist that boundaries are not fixed, neither can or should they be made away with technologically, through seamless technologies. Based on this argument, it discusses various presumed technology-mediated boundaries of work and home, life, etc., as they can be found in the Ubicomp, CSCW and HCI literature: The ways in which work and work technologies are stereotypically connected to effectiveness and hard labor, and nonwork technologies to fun and enjoyment; the ways in which technologies move back and forth between mediating work activity and non-work; the role of place and time boundaries in relation to the ability to work any time, anywhere and the metaphors used to address these boundaries; and the perceived boundaries of private versus public, and the new boundaries created by technologies in and across our lives and work. Using an empirical case, the paper offers an alternative use of boundaries as resources to be activated and used in design. It suggests that we need to more carefully design technologies that provide seamfulness on these specific and dynamic boundaries.

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Section: Boundaries Work and Knotworkingmentioning

confidence: 95%

Section: Seamlessness and Knotworkingmentioning

confidence: 98%

Section: Boundaries Work and Knotworkingmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Rethinking technology on the boundaries of life and work

Bødker

2016

Pers Ubiquit Comput

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“…In short, what we found is that the current discussion of boundary objects must be expanded in order to make sense of our fieldwork findings (in the spirit of Schmidt and Bannon (1992), Ackerman and Halverson (2004), and Lee (2005)). As will be shown, we found certain process and meta-negotiation information to be critical to the use of the boundary objects in the field site.…”

Section: Introductionmentioning

confidence: 93%

Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support

Lutters

Ackerman

2006

Comput Supported Coop Work

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Boundary objects are a critical, but understudied, theoretical construct in CSCW. Through a field study of aircraft technical support, we examined the role of boundary objects in the practical achievement of safety by service engineers. Their resolution of repair requests was preserved in the organization's memory via three compound boundary objects. These crystallizations did not manifest a static interpretation, but instead were continually reinterpreted in light of meta-negotiations. This suggests design implications for organizational memory systems which can more fluidly represent the meta-negotiations surrounding boundary objects.

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Two views of the data documentation initiative: Stakeholders, collaboration and metadata standards creation

Williams

Shankar

Eschenfelder

2017

Proc. Assoc. Info. Sci. Tech.

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This paper uses boundary work theory (Gieryn, 1983, among others) to analyze the differences in organizational participation in the creation and maintenance of the Data Documentation Initiative (DDI) standard. The Data Documentation Initiative is a global consensus standard created to describe social science research data. Specifically, the paper addresses how two key social science data archives (SSDA) -the Interuniversity Consortium of Political and Social Research (ICPSR) and the United Kingdom Data Archive (UKDA) -mobilized their differences as resources to create DDI. This paper describes the collaborative activities of the two organizations. It also analyzes how those differences in collaboration resulted in boundary or "juncture" activities and the role those activities played in organizational maintenance. Our study compares how one organization, ICPSR, engaged in translating and aligning activities related to the development of the standard, while the other data archive, UKDA, engaged in decentering activities. The paper uses this case of standards work to reflect on the role of boundaries as resources for organizational resilience over the long-term.

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Between Chaos and Routine: Boundary Negotiating Artifacts in Collaboration

Cited by 36 publications

References 22 publications

Rethinking technology on the boundaries of life and work

Rethinking technology on the boundaries of life and work

Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support

Two views of the data documentation initiative: Stakeholders, collaboration and metadata standards creation

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