2018
DOI: 10.24325/issn.2446-5763.v4i11p195-213
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Abstract: A busca pela satisfação do cliente é uma das principais funções e uma das questões mais importantes dentro das organizações. Com o mundo cada vez mais globalizado e preocupado com as questões ambientais, as intuições vêm buscando formas de trazer uma visão mais verde para dentro das organizações. Uma dessas atividades é a logística reversa que vem crescendo em todo mundo tentando abordar um caráter mais ambientalmente correto. Porém, apesar da busca para implementar essa atividade, ainda há grandes dificuldade… Show more

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Cited by 3 publications
(2 citation statements)
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“…The lack of economic and investment incentives may represent the absence of policies in this area, the existence of preferential tax policies and financial restrictions are present in the process of implementing reverse logistics, and were barriers indicated in the literature. Thus, they confirm the studies by Abdulrahman et al [16], Prakash and Barua [20], Bouzon et al [17], Demajorovic et al [44], Souza et al [65] who identified these barriers. For micro and small companies there is coherence between the other four main barriers, as they are related to each other and involve management, structure, and technologies of organizations.…”
Section: Internal Barrierssupporting
confidence: 88%
See 1 more Smart Citation
“…The lack of economic and investment incentives may represent the absence of policies in this area, the existence of preferential tax policies and financial restrictions are present in the process of implementing reverse logistics, and were barriers indicated in the literature. Thus, they confirm the studies by Abdulrahman et al [16], Prakash and Barua [20], Bouzon et al [17], Demajorovic et al [44], Souza et al [65] who identified these barriers. For micro and small companies there is coherence between the other four main barriers, as they are related to each other and involve management, structure, and technologies of organizations.…”
Section: Internal Barrierssupporting
confidence: 88%
“…Abdulrahman et al[16], Prakash and Barua[20]), Bouzon et al[17] Demajorovic et al[13], Souza et al[65], Deus et al[66], Gardas et al[21] and, Sirisawat and Kiatcharoenpol[19].…”
mentioning
confidence: 99%