1994
DOI: 10.1590/s0034-89101994000200007
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Abstract: HALAL, I.S. et al. Avaliação da qualidade de assistência primária à saúde em localidade urbana da região sul do Brasil. Rev. Saúde Pública, 28: 131-6,1994. Foi estudada transversalmente uma amostra de 10% dos pacientes que consultaram em dois Postos de Assistência Primária à Saúde da Cidade de Pelotas (RS), Brasil, com o objetivo de avaliar, qualitativamente, o cuidado à saúde que estava sendo oferecido. Através de entrevistas domiciliares, 15 dias após a consulta, a resolução do problema (cura ou melhora) foi… Show more

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Cited by 40 publications
(44 citation statements)
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“…Studies (3)(4)(5)(6)(7)(8) on the evaluation of health services, of programs and of specific actions have been produced, however, there is still a scarcity of scientific production focused on user satisfaction concerning the Primary Health Care (PHC) services, especially those related to Family Health (9)(10)(11)(12)(13) , thus, this research can contribute to the reflection and production of knowledge in this field of practice.…”
Section: Introductionmentioning
confidence: 99%
“…Studies (3)(4)(5)(6)(7)(8) on the evaluation of health services, of programs and of specific actions have been produced, however, there is still a scarcity of scientific production focused on user satisfaction concerning the Primary Health Care (PHC) services, especially those related to Family Health (9)(10)(11)(12)(13) , thus, this research can contribute to the reflection and production of knowledge in this field of practice.…”
Section: Introductionmentioning
confidence: 99%
“…9,18,19,23,24,33,40 Foram também incluídos mais 11 artigos nas seções de introdução e discussão sobre aspectos gerais relacionados à avaliação da satisfação dos pacientes e qualidade dos serviços. 11,12,16,17,20,21,25,34,39,42 Os pacientes epilépticos estão satisfeitos com o atendimento?…”
Section: Introductionunclassified
“…In Brazil, few studies address the subject directly. The extant data are either restricted to a very select population, 9 or are concerned essentially with financial aspects. 6 Data from the Brazilian Ministry of Health are also available, but these are restricted to the public network, and do not represent the universe of medical appointments and test orders.…”
Section: Introductionmentioning
confidence: 99%