“…Burdens of understanding the condition, juggling, monitoring and adjusting treatments, efforts to engage with others for support as well as financial and time burden, have been previously highlighted [5]. The critical role of CHW in treatment monitoring, reiterates previously described importance of these HCP in LMICs for continuity, completeness of care [64] and even decreased rates of physical [65,66] and mental health disorders in PHC populations in Brazil [67] and India [68]. Related to that-the role of FHS model-was previously found to be associated with greater patient satisfaction and improved outcomes in people with MM [38,39]; our work reiterates that and also shows that a close trusted relationship fostered through this PHC model results in a good understanding of barriers PCP face.…”