Approach lean service on halal certification service system using cost integrated value stream mapping

Abstract

Along with the increasing needs of the community will be halal, kosher certification agencies and the clergy Indonesia is required to be able to do the certification, monitoring and handling of halal products which consist of food, beverages and goods for consumption by the public, especially in this case is the public Moslem. The demand of halal products, especially in the province of north Sumatra is very high and the potential for halal products market as an area with a lot of resources and a high number of applicants who want to get the halal certification of halal assurance of the clergy Indonesia. But in its application, the length of the certification process becomes a major problem because it lost the opportunity to gain new customers. Lean service used to eliminate wasteful activities or no value-added activities of all the halal certification process flow, thereby reducing lead time and activities that do not provide added value. Having obtained the conditions for companies using value stream mapping, classification activity indicates that the Value Added Activity at 18% with the Non-Value Added Activity by 82%. The result of the lengthy process of identifying root causes of the highest certification by using Root Cause Analysis and FMEA found is awaiting action. This study recommends a design of new business processes by reducing from 30 events to 28 events and reduces processing time from 92 days to 36 days.

Halal Certification Management in Indonesia

“…Other relevant studies include; Prabowo & Rahman (2016) discussing halal certification in the agricultural product processing industry sector; Anggarkasih & Resma (2022) analyzing the importance of halal certification of processed food by SMEs to increase export opportunities; Hidayat & Afrizal (2022) explaining the application system for checking the status of halal products using Android and Web-based QR-Code; Park (2016) examines a comparative study of the determination of halal certification policy Key Players between Indonesia and Malaysia; and. Shalihin & Hidayati (2020) explaining the lean service approach to the halal certification service system using cost integrated value stream mapping.…”

Transparent distribution system design of halal beef supply chain

“…LPPOM MUI in North Sumatra Province is one of the Halal Certification Institutions that represents halal certification in Indonesia, especially North Sumatra Province which is currently closely related to market competition that is developing towards global halal competition (Shalihin et al, 2019). The demand for halal products, especially in the province of North Sumatra is very high (Shalihin et al, 2020) Based on data from the Central Statistics Agency (BPS) of North Sumatra Province in 2020, the population of Medan City is 2.7 million people and 1.6 million people or around 61% are Muslim (BPS, 2020).…”