2009
DOI: 10.1007/s10209-009-0154-3
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Applying qualitative content analysis to study online support communities

Abstract: With the increasing popularity of online support communities for people with disabilities and older people, the research domain of online communities is gaining more and more research potential in the area of inclusive design. There are many studies that investigate social interactions within online communities. However, researchers seem to apply a variety of different methods in very different ways. This makes it often difficult to decide on the appropriate method. In order to provide guidance to researchers … Show more

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Cited by 71 publications
(47 citation statements)
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References 48 publications
(59 reference statements)
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“…Therefore, in line with other similar studies, no consent was perceived necessary [42]. This aligns with the practice of several previous studies [79][80][81][82]. In general, the use of online content for research purposes is permitted if the website is considered to be in the public domain [83].…”
Section: Ethical Considerationssupporting
confidence: 75%
“…Therefore, in line with other similar studies, no consent was perceived necessary [42]. This aligns with the practice of several previous studies [79][80][81][82]. In general, the use of online content for research purposes is permitted if the website is considered to be in the public domain [83].…”
Section: Ethical Considerationssupporting
confidence: 75%
“…As described by one qualitative content analysis researcher, "by coding the whole message into one code, important information about the different themes within that message might be lost." 41 To protect against loss of information, multiple coding was allowed within each unit or discussion post.…”
Section: Discussionmentioning
confidence: 99%
“…Additionally, qualitative content analysis has already successfully been used to study online communications, as evidenced by the literature. 35 Face-to-face communication can be a challenge for those on the autism spectrum, as some might have difficulties with making eye contact, using excessive gesturing, and misunderstanding body language or social cues. However, difficulty with faceto-face communication is not reflective of holistic communicative abilities, or a lack of want or need to communicate, 36 and Internet technologies might be a solution to facilitate communication for individuals on the spectrum.…”
Section: Methodsmentioning
confidence: 99%
“…Unlike quantitative methods, qualitative methods require deduction to interpret results. The qualitative approach is subjective, as it is assumed that reality is multifaceted and not reducible to a universal indicator [64].…”
Section: Quantitative Qualitative and Mixed Methodsmentioning
confidence: 99%