“…Many recent studies identify the central role of the manager and management team as key to successful business incubation (Galvão et al, 2019; Mian, 2014; Nair and Blomquist, 2019; Redondo and Camarero, 2017; Theodorakopoulos et al, 2014). However, most existing studies focus on science/technology-based incubators rather than incubators that support a range of businesses (Battisti and McAdam, 2012; Díez-Vial and Montoro-Sánchez, 2016; Huynh et al, 2017; Mascarenhas et al, 2019; Patton and Marlow, 2011; Redondo and Camarero, 2019b; Wann et al, 2017). Nevertheless, scholars are clear that the IM or management team are key in ensuring that incubatees benefit from their tenancy (Kakabadse et al, 2020).…”