Analysis of factors impacting firm performance of MSMEs: lessons learnt from COVID-19

Baral, Manish Mohan; Mukherjee, Subhodeep; Nagariya, Ramji; Patel, Binita; Pathak, Anchal; Chittipaka, Venkataiah

doi:10.1108/bij-11-2021-0660

Cited by 29 publications

(24 citation statements)

References 95 publications

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“…Discriminant validity investigates how distinct the constructs in a proposed model are from one another (Baral et al. , 2022).…”

Section: Resultsmentioning

confidence: 99%

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Intentions to adopt the blockchain: investigation of the retail supply chain

Mukherjee

Baral

Lavanya³

et al. 2023

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PurposeBlockchain can track the material from the manufacturer to the end customers. Therefore, it can ensure the product's authenticity, transparency and trust in the retail supply chain (SC). There is a need to trace and track the retail products before it reaches the customers to check the quality of the products so that expired products can be recycled and reused, which in turn will help gain customers' trust. This research aims to investigate retail employees' behavioural intention to adopt blockchain in the retail SC.Design/methodology/approachTo examine the behavioural intention of employees in the retail SC, the research uses three theories – the technology acceptance model; the unified theory of acceptance and use of technology; and the theory of planned behaviour. The technology acceptance model measures the employee's acceptance of blockchain in the retail SC. The unified theory of acceptance is used in this research to measure how blockchain adoption will improve the performance of the employees. The theory of planned behaviour is used in this research to measure whether the employees intend to adopt blockchain. A survey was carried out in the retail stores of India. Exploratory factor analysis and structural equation modelling were used for data analysis.FindingsThis study found that the employees of the retail stores have a positive intention and attitude to adopt blockchain technology. Further, it was found that perceived behavioural control and effort expectancy was not promoting blockchain adoption in the retail sector.Practical implicationsThis study will help the retail stores' employees understand the blockchain in their operations and will motivate the top management of the retail companies to adopt this technology. The study is limited to the retail SC in India only.Originality/valueThis study uses three theories technology acceptance model; the unified theory of acceptance and use of technology; and the theory of planned behaviour, which were not used in earlier studies of blockchain adoption in the retail SC.

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“…Discriminant validity investigates how distinct the constructs in a proposed model are from one another (Baral et al. , 2022).…”

Section: Resultsmentioning

confidence: 99%

“…Discriminant validity investigates how distinct the constructs in a proposed model are from one another (Baral et al, 2022). To assess discriminant validity, the square roots of the AVEs were compared with the correlations of each construct.…”

Section: Methodsmentioning

confidence: 99%

Intentions to adopt the blockchain: investigation of the retail supply chain

Mukherjee

Baral

Lavanya³

et al. 2023

Self Cite

View full text Add to dashboard Cite

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“…The habit of changing the devices, home appliances and many other electronic items are creating a lot of waste in the eco-system and if these old items are exchanged with the new one or the discount could be offered on old products will motivate the customers to sell it then purchase a new one. For this, the SC partners need to work in collaboration to achieve environmental sustainability goals (Baral et al. , 2022; Mukherjee et al.…”

Section: Discussionmentioning

confidence: 99%

Blockchain-based circular economy for achieving environmental sustainability in the Indian electronic MSMEs

Mukherjee

Nagariya

Baral

et al. 2022

MEQ

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PurposeThe circular economy is a production and consumption model that encourages people to share, lease, reuse, repair, refurbish and recycle existing materials and products for as long as possible. The blockchain-based circular economy is being used in many industries worldwide, but Indian electronic MSMEs face many problems in adopting a blockchain-based circular economy. The research aims to discover the barriers the electronic MSMEs face in adopting a blockchain-based circular economy and pull back from achieving environmental sustainability in their operations.Design/methodology/approachFifteen barriers are identified from the literature review and finalized with experts' opinions. These barriers are evaluated by using interpretive structural modeling (ISM), MICMAC analysis and fuzzy TOPSIS method.FindingsLack of support from distribution channels, lack of traceability mechanism and customer attitudes toward purchasing remanufactured goods are identified as the most critical barriers.Practical implicationsThe study will benchmark the electronic MSMEs in achieving environmental sustainability in the blockchain-based circular economy.Originality/valueIt is a study that not only establishes a hierarchical relationship among the barriers of blockchain adoption in Indian electronic MSMEs but also verifies the results with fuzzy TOPSIS method.

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“…Baral et al . (2023) developed a model for MSMEs to cope with the current pandemic's operational and supply chain disruptions and similar circumstances.…”

Section: The Special Issuementioning

confidence: 99%