Abstract:This study aims to determine the procedure for granting credit, as well as the obstacles that occur in collecting non-performing loans at PT. BPRS Al Washliyah Medan. The results showed that the procedure for giving credit to PT. BPRS Al Washliyah Medan has been running well such as customers applying for credit to service customers, filling out the credit application sheet (APK) then given to the credit administration. Then it is handed over to the account officer (AO). The account officer conducts interviews… Show more