2018
DOI: 10.3390/su11010090
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An Empirical Investigation of Destination Branding: The Case of the City of Rio de Janeiro, Brazil

Abstract: This paper conducts a study on brand image formation. In this sense, this research was developed to contribute to the tourism sector, and to do so, it had two major aims. The first one was to evaluate if destination branding factors influence the image assessment of a specific tourist destination: the Brazilian city of Rio de Janeiro. The second aim was to estimate if the image of this tourist destination is directly related to loyalty. Therefore, this paper provides a theoretical and an empirical contribution… Show more

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Cited by 6 publications
(7 citation statements)
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References 37 publications
(57 reference statements)
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“…Our sampling strategy (i.e., Equation 1) is widely used as a guiding tool in a wide range of disciplines, which require the observation of a limited number of individuals to understand the targeted population (Spalla and Castilho, 2016;Pereira et al, 2019). In this study, we defined the confidence level at 95% (Z-value), event probability at 50% (p-value), and sampling error at 15% (e-value).…”
Section: Group Questionsmentioning
confidence: 99%
“…Our sampling strategy (i.e., Equation 1) is widely used as a guiding tool in a wide range of disciplines, which require the observation of a limited number of individuals to understand the targeted population (Spalla and Castilho, 2016;Pereira et al, 2019). In this study, we defined the confidence level at 95% (Z-value), event probability at 50% (p-value), and sampling error at 15% (e-value).…”
Section: Group Questionsmentioning
confidence: 99%
“…Brand image, advertising, and brand experiences are key factors that can affect customer satisfaction (O' Loughlin et al, 2004). Customer satisfaction is directly linked to customer loyalty (Pereira et al, 2018).…”
Section: Relationship Between Branding and Consumer Satisfactionmentioning
confidence: 99%
“…As mentioned by Canny (2013), satisfied tourist tends to say positive information, recommend others to visit and revisit the place. Visitor satisfaction leads to their intention to be loyal (Naidoo et al, 2011) and to revisit (Nugraha, 2019), to enhance the destination image and disseminate good image after visitation (Pereira et al, 2019;Rajesh, 2013). Consistently, visitors' satisfaction increases profits and the success of tourism industries competition.…”
Section: Destination Branding and Visitors' Satisfactionmentioning
confidence: 99%