An Email-Based Delphi Approach to Tourism Program Evaluation: Involving Stakeholders in Research Design

Northcote, Jeremy; Lee, Diane; Chok, Stephanie; Wegner, Aggie

doi:10.2167/citmp021.0

Cited by 3 publications

(3 citation statements)

References 18 publications

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“…In the field of tourism research, the Delphi technique began to attract attention towards the end of the 1970s (Robinson, 1979). The Delphi technique starts to be used more often from the mid-1980s Kaynak & Macauley, 1984;Var, 1984;Liu, 1988;Green, Hunter & Moore, 1989;Taylor & Judd, 1989;Yong, Keng & Leng, 1989), and is used increasingly from then on (Green, Hunter & Moore, 1990;Kaynak, Bloom & Leibold, 1994;Moeller & Shafer, 1994;Pan, Vega, Vella, Archer & Parlett, 1995;Müller, 1998;O'Connor & Frew, 2000;Miller, 2001;Ramos, 2001;Cunliffe, 2002;Gonçalves, 2003;Masberg, Chase & Madlem, 2004;Kuo, Hsiao & Yu, 2005;Ramos, 2005;Briedenhann & Butts, 2006;Gonçalves, 2006;Kaynak & Marandu, 2006;Kaynak & Cavlek, 2007;Weston & Davies, 2007;Lee & King, 2008; Cuadernos de Turismo, 46, (2020), 423-457 Northcote, Lee, Chok & Wegner, 2008;Spenceley, 2008;Briedenhann, 2009;Lee & King, 2009;Van Ginneken, 2011;Wu, Yu & Zeng, 2011;García-Melón, Gómez-Navarro & Acuña-Dutra, 2012;Kardaras, Karakostas & Mamakou, 2013;Oh, Kim & Lee, 2013;Kaynak & Rojas-Méndez, 2014;…”

Section: The Delphi Techniquementioning

confidence: 99%

Tourism Qualitative Forecasting Scenario Building Through the Delphi Technique

Moreira

Santos

2020

Cuad Turism

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Los análisis de futuros y los ejercicios de construcción de escenarios han recibido escasa atención de la literatura científica sobre la planificación y gestión de destinos turísticos. Este artículo enfatiza la importancia de una estrategia de previsión territorial y de la creación de escenarios en la planificación y gestión de destinos turísticos, demostrando cómo es metodológicamente posible combinar la técnica Delphi con un ejercicio de creación de escenarios. Los hallazgos sugieren que el conocimiento de las partes interesadas puede beneficiar la planificación y la gestión de los destinos turísticos. Futures analyses and scenario-building exercises have received scant attention from scientific literature on the planning and management of tourist destinations. This article emphasizes the importance of a territorial foresight strategy and scenario building in the planning and management of tourist destinations, demonstrating how it is methodologically possible to combine the Delphi technique with a scenario-building exercise. The findings suggest that the knowledge provided by stakeholders operating within the tourism system can benefit the planning and management of tourist destinations.

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Section: The Delphi Techniquementioning

confidence: 99%

Tourism Qualitative Forecasting Scenario Building Through the Delphi Technique

Moreira

Santos

2020

Cuad Turism

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“…E-mail interviews, have become an increasingly widespread method of qualitative data collection (Bampton & Cowton, 2002;Bowden & Galindo-Gonzalez, 2015;Houston, 2008;Meho, 2006;Northcote, Lee, Chok, & Wegner, 2008), albeit in most cases subsumed under the broader umbrella of online methods (Fielding, Lee, & Blank, 2008;Meho, 2006) or netnography (Hall, 2010;Kozinets, 2002Kozinets, , 2015. In fieldwork contexts where participants cannot engage in a face-to-face conversation, e-mails secure an interview that would have been lost otherwise.…”

Section: Emotions and Affects In Email Interviewsmentioning

confidence: 99%

Analysing affects and emotions in tourist e-mail interviews: a case in post-disaster Tohoku, Japan

Martini

Buda

2018

Current Issues in Tourism

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This paper contributes methodological discussions on collecting and analysing international tourists' affects and emotions. The method of data collection used is electronic mail interviews, in some instances corroborated by participant observation in the field, whereas the methods of data analysis employed are affective mapping and emotionality of texts. Such methods of analysis capture the on-flow and contingency of the tourist's experience in post-disaster places. E-mail interviews are becoming an increasingly widespread method of data collection. In post-disaster contexts, the potential of email interviews allows researchers to conduct fieldwork even when they cannot obtain face-to-face interviews, or in cases in which participants feel more at ease answering from their home and can take their time to respond. Twelve semi-structured e-mail interviews have been conducted in 2016 with international tourists who visited the Tohoku region, Japan, hit in 2011 by a triple disaster: an earthquake, a tsunami, and a nuclear meltdown at the Fukushima nuclear power plant. To explore and better understand participants' affective and emotional experiences, we exemplify affective mapping and emotionality of texts drawing on tools like linguistic features of e-mails, imagework, short stories and anecdotes.

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“…Para el estudio de las infraestructuras y los servicios, se han aprovechado los resultados de un cuestionario aplicado a través del método tipo Delphi, que como a continuación se detallará, se ha implementado también al resto de elementos del sistema turístico. La utilidad de esta metodología estriba en que nos permite conocer las potencialidades de los elementos del sistema turístico del área de estudio, y su prospectiva, ha ayudado a plantear estrategias de desarrollo con un enfoque integral (Moutinho y Witt, 1995;Linstone, y Turoff, 2002;Garrod y Fyall, 2005;Northcote, Lee, Chok y Wegner, 2008;Solsona y López, 2012;Pulido y Pulido, 2016).…”

Section: Objetivos Y Metodologíaunclassified

El potencial desarrollo turístico integral de los municipios del área del entorno del Aeropuerto de Castelló

Olivares

Bonfill

Reddam

et al. 2018

turismo

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Los espacios rurales de interior del arco mediterráneo occidental, aún presentan síntomas de las crisis de los modelos agropecuarios de la mitad del siglo pasado. Sin embargo, a pesar de estas debilidades la sociedad civil de estas áreas intenta aprovechar las nuevas dinámicas socio-económicas, entre ellas las vinculadas a la actividad turística. Al respecto, esta inves¬tigación se centra en el área territorial del entorno del aeropuerto de Castellón, constituida por nueve municipios, Benlloch, Borriol, Cabanes, la Pobla Tornesa, Sant Joan de Moró, la Torre d’en Doménec, Vall d’Alba, Vilafamés y Vilanova d’Alcolea (Municipios Zona Aeropuerto de Castellón MUZAC), pertenecientes a la comarca de La Plana Alta de Caste¬llón (Comunitat Valenciana). En este estudio se aplica una metodología de carácter turístico integral contemplando las fases de análisis, diagnóstico y diseño de estrategias. Significar el carácter participativo público-privado de la investigación desarrollando un cuestionario tipo Delphi, Likert 5, cuyo resultado, junto con el análisis de los elementos del sistema turístico, se han plasmado en una matriz DAFO que posteriormente nos ha facilitado las propuestas de desarrollo turístico por medio de estrategias sostenibles.

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An Email-Based Delphi Approach to Tourism Program Evaluation: Involving Stakeholders in Research Design

Cited by 3 publications

References 18 publications

Tourism Qualitative Forecasting Scenario Building Through the Delphi Technique

Tourism Qualitative Forecasting Scenario Building Through the Delphi Technique

Analysing affects and emotions in tourist e-mail interviews: a case in post-disaster Tohoku, Japan

El potencial desarrollo turístico integral de los municipios del área del entorno del Aeropuerto de Castelló

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