“…The digital developments in all industries including the tourism industry have a tremendous impact on the way organizations carry on their businesses. More specifically, the robot guides in museums (Carjaval, 2017), the humanoid guide robots (Díaz-Boladeras et al, 2015;Boboc et al, 2014), the mobile apps in tourist guidance and the service industry (Nugraha & Alimudin, 2020;Dorcic et al, 2019;Bogicevic et al, 2017;Lai, 2015), the virtual tours (Loureiro et al, 2020;Bhatti et al, 2018), the virtual reality in tourism experience (Nisiotis et al, 2020;Bogicevic et al, 2019), the gendered tour guide robots and their effect on the behavior of users (You & Lin, 2019), the information kiosks, 3D devices, and game-based tools (Hacioglu & Tekin, 2016), and the studies related to robots understanding the mimics and gestures of humans, and responding according to their emotions (Ahn & Choi, 2012) show the transformation in tourist guidance, and the perspectives in this occupation. However, in Turkey, the use of headsets through radio frequencies, microphones, and audio-guides that serve as providing information about the destinations to tourists with several languages are some of the technological examples influencing the profession of tourist guidance.…”