An analysis of the relationship between work engagement, work locus of control, passion, and parasitism in coastal hotels

Abstract

The study explores the relationships among work engagement, work locus of control, passion, and perceived parasitism through the job demands-resources model (JD-R). Data were collected from five-star hotel employees in Cesme, Turkey using a structured questionnaire while the research hypotheses were tested by structural equation modelling. The results revealed that hospitality business employees’ perceived community-directed parasitic relations decreased their work engagement while leading them to have an external work locus of control. In contrast, employees with internal work locus of control felt harmonious passion for their work, which increased work engagement. In addition, internal work locus of control led to harmonious and obsessive passion whereas external work locus of control led to obsessive passion. Regarding engagement, parasitic relations can be prevented, and harmonious passion can be created through the fair behaviours of managers, good assignment by the authorities, and the responsibility of employees. This requires feedback and performance monitoring processes based on objective criteria. Increasing the number of engaged employees which in turn improves business performance may also help reduce workforce turnover, which is a significant issue for hospitality businesses.

Impact of perceived organisational justice, support and identity on workplace behaviour through job attitudes: verification in the role of LOC

“…Accordingly, this role is nearly associated with the moderator variable function, which was eventually adopted as a moderator variable. Notwithstanding the logic of the impact of locus of control-related personality traits on the perception of employees of their environment (Turksoy and Tutuncu, 2021), a few studies have unsuccessfully sustained support for this role (Siswanto and Darus, 2020). However, several studies have received support for the preceding outcome because the external locus of control is an interactive role with workers' perceived support on their work attitudes (Abdullah et al, 2021).…”

“…However, failure to test these variables in a particular model may lead to confusing results or meanings that are unclear. Additionally, the majority of the studies have been conducted in developed countries, particularly in service sectors (Jun et al , 2014; Baba and Abdullahi, 2019; Turksoy and Tutuncu, 2021). The present research fills in the research gap by conducting a test on the effects of six situational variables and a personal variable, thereby determining the nature of working individuals’ response to such situational variables (e.g.…”

“…Attribution theory states that external causes (outside individuals’ control) or internal causes (within their control) are individuals’ reasons for their perception of the work environment (Turban et al , 2007). Thus, attribution is represented by primary reasons, thereby forming individuals’ motivations for behaviour (Turksoy and Tutuncu, 2021). Accordingly, the nature of perception is defined by attribution theory on the basis of attributing people to the causes of their workplace experience of organisational phenomena, thereby affecting their attitudes and behaviour (Haslam et al , 2017).…”

Job crafting and innovative behavior among hospitality workers: The moderation effect of work engagement

“…Hotel employees have to deal with their customers' preferences, demands, and expectations. Thus, to maintain high customer satisfaction, hotels must have engaged employees (Turksoy & Tutuncu, 2021). Engaged employees can work optimally and can satisfy customers as well.…”

Developing Social Entrepreneurship Orientation: The Impact of Internal Work Locus of Control and Bricolage

“…Spector (1988) defined internal work locus of control as a person's belief that work outcomes such as task performance are determined by his or her actions. Internal work locus of control considers the degree of one's personal view concerning the level of control in a specified work setting (Karkoulian et al, 2016;Turksoy and Tutuncu, 2021). Bricolage describes the creative recombination of existing resources to tackle resource shortages Iqbal et al, 2021).…”