Alignments between the depth and breadth of inter-organizational systems deployment and their impact on firm performance

Cheng, Zhang; Xue, Ling; Dhaliwal, Jasbir

doi:10.1016/j.im.2015.08.004

Cited by 60 publications

(116 citation statements)

References 66 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…It indicates that a match between supplier/customer IT use for exploitation and exploration could enhance performance. In contrast, we define the complementary IT use as the case in which firms complement two patterns use of IT with SC partners to leverage their combined strengths ( Cao et al, 2009 ; He and Wong, 2004 ; Lee et al, 2015 ; Patel et al, 2012 ; Venugopal et al, 2020 ; Wong et al, 2013 ; Zhang et al, 2016a ). It signifies that supplier/customer IT use for exploitation and exploration can be supportive of one another, which enables greater marginal effect of each other in improving performance.…”

Section: Conceptual Model and Research Hypothesesmentioning

confidence: 99%

The impact of information technology usage on supply chain resilience and performance: An ambidexterous view

Huo

2021

International Journal of Production Economics

229

243

View full text Add to dashboard Cite

Scholars and practitioners have recognized the importance of supply chain (SC) resilience. However, it remains unclear how to build SC resilience and whether SC resilience can enhance firm performance and bring values to customers. By analyzing data collected from 206 manufacturers in China, this study empirically examines how firms implement different information technology (IT) patterns (exploitative versus explorative) with SC partners to achieve supplier and customer resilience from information processing theory, and examines the performance implications of these two dimensions of SC resilience. In addition, this study also investigates how IT ambidexterity reconciles the paradox between IT exploitation and IT exploration in enhancing SC resilience. The results show that both supplier and customer resilience could improve SC performance. To achieve the two aspects of SC resilience, only explorative use of IT with suppliers and customers have significant effects. The results also show that the ambidextrous use of IT on the customer side takes effect. The exploitative and explorative use of IT complement each other to improve customer resilience. The findings of this study contribute to IT and SC resilience literature.

show abstract

Section: Conceptual Model and Research Hypothesesmentioning

confidence: 99%

The impact of information technology usage on supply chain resilience and performance: An ambidexterous view

Huo

2021

International Journal of Production Economics

229

243

View full text Add to dashboard Cite

show abstract

“…The formal description of the PCS bus, based on the enterprise architecture concepts, and its implementation in the PCS of Salerno, is going to simplify the information flow concerning the logistic processes as a whole: Each organization, while it maintains its own information system, avoids processing the same data several times. According to Zhang et al, 17 a higher level of digitalization enables firms to improve their efficiency and effectiveness as well as interorganization capabilities to exchange information, cooperating and collaborating with other partners of the supply chain.…”

Section: Discussionmentioning

confidence: 99%

“…16 Due to information sharing, each actor of a PCS is considered as an organization that provides services to other actors, at the same time receiving other interrelated services from other PCS’ organizations, which means improving their ability to cooperate. Zhang et al 17 have highlighted the importance of combining information technology, business process, and human behavior, with the main aim being to enhance service operations and delivery, to stimulate innovation and value creation to customers. Therefore, such an approach requires the adoption of an interdisciplinary perspective.…”

Section: Pcss As Service System Networkmentioning

confidence: 99%

A service-oriented approach to modeling and performance analysis of Port Community Systems

Nota

Bisogno

Saccomanno

2018

International Journal of Engineering Business Management

View full text Add to dashboard Cite

A Port Community System (PCS) is an electronic platform that links the multiple systems operated by private and public organizations. Accordingly, PCSs can be interpreted as complex service system networks that coproduce services. The study proposes a three levels top-down methodology which aims to interpret existing PCS in order to: provide a formal description of this system network based on the enterprise architecture concepts of a PCS; illustrate how each actor of a PCS offers or requires services; and present a new approach to the measurement of services based on the Goal-Question-Metric paradigm.

show abstract

“…Studies show that business-IT alignment influences the operations of organizations as it reflects how well the technological resources are utilized to support business activities (Henderson and Venkatraman, 1999;Tallon, Kraemer and Gurbaxani, 2000;Ryoo and Koo, 2013). GSCM and GIS activities involve different stakeholders within and across organizations along the upstream and downstream of a supply chain, such as suppliers, manufacturers, distributors, and customers (Zhang, Xue and Dhaliwal, 2016). The alignment between them, therefore, is a dynamic process of adaptation between the environment-oriented business operations and IT support functions Peppard and Breu, 2003).…”

Section: Research Modelmentioning

confidence: 99%

Perceived fit between green IS and green SCM: Does it matter?

Yang

Sun

Zhang

et al. 2019

Information & Management

View full text Add to dashboard Cite

From a task-technology fit perspective, green SCM and green IS are likely to have synergistic effects on corporate sustainability. Yet, the exact mechanisms through which their perceived alignment by employees may exert influences on organizational performances are unclear. This study captures potential enablement and coverage routes at different development stages of sustainability with fit-as-mediation and fit-as-moderation, respectively. The results based on the observations collected from more than 400 organizations in the USA and China suggest that the perceived fit gradually shifts from a moderator role to a mediator role as the two green endeavors integrate with each other.

show abstract

Alignments between the depth and breadth of inter-organizational systems deployment and their impact on firm performance

Cited by 60 publications

References 66 publications

The impact of information technology usage on supply chain resilience and performance: An ambidexterous view

The impact of information technology usage on supply chain resilience and performance: An ambidexterous view

A service-oriented approach to modeling and performance analysis of Port Community Systems

Perceived fit between green IS and green SCM: Does it matter?

Contact Info

Product

Resources

About