AIDS in the US hospitality industry: recommendations for education and policy formulations

Barrows, Clayton W.; Gallo, M; Mulleady, Tomas

doi:10.1108/09596119610108581

Cited by 9 publications

(15 citation statements)

References 4 publications

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“… Malaysia Min et al (2011) SARS SARS impact on Taiwan's tourism inflow from Japan Time Series intervention modelling confirmed sharp decrease in Japanese tourist movement to Taiwan for almost a year. Taiwan Barrows et al (1996) AIDS AIDS impact on education system in the US Presented status of AIDS among the hospitality workforce and formulated policies and necessary education to overcome challenge. USA Ladki (1994) AIDS Strategies to overcome the fear of AIDS in hospitality industry Called for minimisation of discrimination with employees with AIDS in hospitality and shed light on their rights and policies for protection.…”

Section: Introductionmentioning

confidence: 99%

Hospitality and tourism industry amid COVID-19 pandemic: Perspectives on challenges and learnings from India

Kaushal¹,

Srivastava

2021

International Journal of Hospitality Management

454

288

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Highlights Carried out content analysis of interview responses from industry experts on COVID-19 pandemic. Presented the identified themes that emerged from the qualitative study. Interview focused on senior personnel from star category hotels and some from academia. Criticality of the concerns reflected in light of previous researches and future implications discussed.

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Section: Introductionmentioning

confidence: 99%

Hospitality and tourism industry amid COVID-19 pandemic: Perspectives on challenges and learnings from India

Kaushal¹,

Srivastava

2021

International Journal of Hospitality Management

454

288

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“…Furthermore, customers may be reluctant to patronise establishments that hire HIV-infected employees due to stigmatisation, discrimination and ignorant fear of contracting HIV from these employees (Barrows et al, 1996). H&C companies may be obliged to engage in unnecessary legal disputes due to unfair treatment and dismissal of HIV-infected employees (Aggleton et al, 2005).…”

Section: Diversity Managementmentioning

confidence: 99%

“…] [give] EEO to these people" (ILO, 2000;Yap, 2005). IM4 agreed but added: "HIV positive employees can damage (the) company's reputation in the eyes of customers who are afraid of these people" (Barrows et al, 1996). IM1 noted that: "Gossips could be damaging and misleading.…”

Section: Hiv-infected Employeesmentioning

confidence: 99%

“…Low morale in the H&C workplace, where teamwork has long been acknowledged as an essential contributor to successful performance, may be evident due to healthy employees stigmatising and discriminating against HIV‐infected employees (Yap, 2005). Furthermore, customers may be reluctant to patronise establishments that hire HIV‐infected employees due to stigmatisation, discrimination and ignorant fear of contracting HIV from these employees (Barrows et al , 1996). H&C companies may be obliged to engage in unnecessary legal disputes due to unfair treatment and dismissal of HIV‐infected employees (Aggleton et al , 2005).…”

Section: The Impact Of Hiv On the Hotel And Catering Industrymentioning

confidence: 99%

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HIV‐infected employees in the Asian hospitality industry

Yap

Ineson

2009

Journal of Service Management

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Purpose -The purpose of this paper is to identify and discuss Asian hospitality and catering (H&C) human resource managers' (HRMs') perceptions of employing human immunodeficiency virus (HIV)-infected applicants and examines the treatment of HIV-infected employees in their workplaces. Design/methodology/approach -Primary data are collected from 32 English speaking Asian hospitality managers who responded to a postal questionnaire; 12 of them agree to participate in follow-up telephone interviews. Transformed raw data are analysed using both qualitative and quantitative analytical methods. Findings -Although Asian H&C HRMs are sympathetic to the plight of HIV-infected people, they maintaine that hiring HIV-infected employees incurs increased operating costs. This generally unsubstantiated claim appears to be linked to lack of understanding of the difference between HIV and acquired immune deficiency syndrome. HRMs do not appear to perceive or comprehend any benefits to be generated from hiring HIV-infected employees.Research limitations/implications -The sensitive nature of the topic, exacerbated by the Asian cultural dimension, generates only 32 respondents and, therefore, impacts on the external validity of the study. Practical implications -Asian H&C HRMs are advised to implement the recommendations and guidelines in this paper to avoid lawsuits that can arise as a result of unfair employment or treatment of HIV-infected applicants and employees. Originality/value -This exploratory study provides a platform for the discussion of some sensitive HIV-related issues in an Asian context. It also supplements the sparse literature addressing the contribution of HIV to the discrimination and stigmatisation of hospitality applicants and employees in their workplaces.

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“…terms, and as such has important implications for businesses, notably in the areas of employee relations, the development of welfare policy and the management of workplace education and training. 4 The focus of this paper is to examine the strategies adopted by UK retailers in response to the 'AIDS' crisis within the workforce.…”

mentioning

confidence: 99%

We will not make a drama out of a health care crisis: an examination of UK retailers' HIV/AIDS policies

Moore¹,

McLean²

1998

J Con Stud Home Econ

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Described as the greatest health crisis to face mankind in the modern era, the threat of HIV and AIDS in the workforce provides important challenges for consumer businesses that seek to balance divergent public opinions with the need to provide adequately for the health care requirements of their workforce. This research, based upon a survey that included 42 of the UK's largest retailers, identifies the many issues surrounding the development of a credible business response to this health issue. The research findings suggest that many retailers have taken cognisance of customer feeling in their development of policies in this area and that in some instances the development of HWAIDS policies in respect of staff has had more to do with politically correct posturizing than a commitment to the welfare of staff.

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AIDS in the US hospitality industry: recommendations for education and policy formulations

Cited by 9 publications

References 4 publications

Hospitality and tourism industry amid COVID-19 pandemic: Perspectives on challenges and learnings from India

Hospitality and tourism industry amid COVID-19 pandemic: Perspectives on challenges and learnings from India

HIV‐infected employees in the Asian hospitality industry

We will not make a drama out of a health care crisis: an examination of UK retailers' HIV/AIDS policies

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