AI-enabled recruiting: What is it and how should a manager use it?

Black, J. Stewart; Esch, Patrick van

doi:10.1016/j.bushor.2019.12.001

Cited by 191 publications

(160 citation statements)

References 32 publications

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“…There is limited research available regarding applicants' reactions to the use of AI by companies in hiring (Langer, König, & Fitili, 2018; Langer, König, & Papathanasiou, 2019; Lee, 2018; McCarthy et al., 2017) despite the fact that understanding applicant reactions is becoming increasingly important due to AI integration (Black & van Esch, 2020) and the ethical considerations of AI decision making (Leicht‐Deobald et al., 2019). Applicant reactions can be defined as the attitudes, affect, or cognitions applicants might have about a hiring process or selection tools (McCarthy et al., 2017; Ryan & Ployhart, 2000).…”

Section: Introductionmentioning

confidence: 99%

Justice perceptions of artificial intelligence in selection

Açıkgöz

Davison

Compagnone

et al. 2020

Int J Selection Assessment

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Artificial intelligence (AI) is increasingly being utilized by organizations in selection decisions. However, research has fallen behind the practice, and one area in need of investigation is how applicants' perceptions of justice are formed in this increased involvement of AI in the hiring process. Accordingly, two studies were conducted to investigate the effects of using AI in selection on justice perceptions. Findings indicated that AI‐based interviewing was generally viewed as less procedurally and interactionally just than traditional human‐based interviewing. Additionally, the effect of interview type on different applicant reaction outcomes was mediated by justice dimensions, particularly two‐way communication. Findings may help organizations regarding how best to utilize AI in selection in order to attract and retain top talent.

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Section: Introductionmentioning

confidence: 99%

Justice perceptions of artificial intelligence in selection

Açıkgöz

Davison

Compagnone

et al. 2020

Int J Selection Assessment

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“…As mentioned, although the use of AI-enabled tools in recruiting is growing, its use is relatively recent [10]. Thus, neither the extant literature on candidate reactions to this specific technology in recruiting (which is sparse) nor the predominant attraction and fit theoretical models offer specific guidance on what would be expected to be the most salient factors for additional study.…”

Section: Positive Candidate Reactions To Ai-enabled Recruitingmentioning

confidence: 99%

“…Research has found that novel activities can be an extremely powerful source of attraction and motivation [13]. Research on the use of technology in particular has found that the more potential users anticipated novelty in the use of the technology, the more likely they were to engage with and use the technology [10,50,92,100]. Given the relatively recent application of AI-enabled technology and tools in the recruiting process, it would seem to have potential for being perceived as novel.…”

Section: Direct Attractiveness Of Ai-enabled Technology and Tools Durmentioning

confidence: 99%

“…In the last 20 years, the criticality of human capital has grown as intangible rather than tangible assets have increasingly accounted for the majority of firm value [6,9,40,41,58]. This growth in the importance of human capital is largely because people either are the essence of, or are the principal driver of, virtually all intangible assets [6,7,10,40]). This increased importance of human capital has in turn elevated the value of effectively recruiting, selecting, hiring, on boarding, deploying, and retaining people.…”

mentioning

confidence: 99%

“…While web-based or digital recruiting remains relevant today, increasingly recruiting involves artificial intelligence (AI) technology and tools [10]. When we refer to AI technology and tools used in recruiting, we draw on the following definition of AI as "a technology system's ability to correctly interpret external data, to learn from such data, and to use those learnings to achieve specific goals and tasks through flexible adaptation" [52], p. 15).…”

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confidence: 99%

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Job candidates’ reactions to AI-Enabled job application processes

2020

Self Cite

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Organizations are increasingly using AI-enabled technology and tools in their recruiting processes. However, little is known about how job candidates view AI-enabled job application systems and whether those views influence the likelihood that they will apply for jobs in such cases. Our research finds that attitudes toward AI use in the job application process in general, and attitudes toward organizations that use AI in the job application process in particular, are strongly related to the intent of prospective employees to apply for jobs at those organizations that have AI-enabled job application processes. Given the growing use of AI technology and tools in candidate recruitment, and given that organizations primarily select from and offer jobs to those who have completed the job application process, a better understanding of what influences candidates' reactions to AI-enabled recruiting could provide valuable insights into how organizations can more effectively manage those activities.

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Let's play: Me and my AI‐powered avatar as one team

Butt

Ahmad

Goraya

et al. 2021

Psychology and Marketing

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Artificial intelligence (AI) tools have altered the gaming industry, thanks to their newly incepted functionalities, which have enhanced the consumer experience. Building on innovation diffusion theory, technology acceptance model, and flow theory, this study highlights an AI‐powered avatar concept. This study explores the roles of perceived easiness, usefulness, advantage, compatibility, enjoyment, customization, and interactivity in forming the gamers' intention to play with AI‐powered avatars. A survey data of 500 respondents from China having experience playing online video games is used to test the proposed hypotheses. The results offer significant support to the proposed relationships related to adopting an AI‐powered avatar and the consumers' psychological association with its adoption. Consequently, the results imply that AI‐powered avatars should allow gamers to customize, interact, and take assistance to move up levels with an enjoyable experience. Moreover, this study also suggests that digital technologies such as AI could be integrated into the gaming environment for a more pleasing and immersive experience.

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AI-enabled recruiting: What is it and how should a manager use it?

Cited by 191 publications

References 32 publications

Justice perceptions of artificial intelligence in selection

Justice perceptions of artificial intelligence in selection

Job candidates’ reactions to AI-Enabled job application processes

Let's play: Me and my AI‐powered avatar as one team

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