Saturday, 16 JUNE 2018 2018
DOI: 10.1136/annrheumdis-2018-eular.6078
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Abstract: BackgroundPatient experience (PX) can be conceptualised as “the sum of all interactions, shaped by an organisation’s culture, that influence patient perceptions, across the continuum of care” nowadays patient satisfaction is considered as one of the quality for performance in health systems(.1 Rheumatology is mainly an outpatient, multidisciplinary medical specialty, therefore care does not stop at the diagnosis it continues during a long-term with frequent monitoring and patient participation.2 ObjectivesDesc… Show more

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