A workercentric view of COVID-19

Allen, Tammy D.; Regina, Joseph; Waiwood, Aashna M.

doi:10.1017/iop.2021.46

Cited by 3 publications

(7 citation statements)

References 9 publications

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“…In accordance with predictions that presume that remote work will expand more and more in the future and will complement, but not replace, on-site work (Allen, Regina et al, 2021;Sinclair et al, 2020), we consider it of utmost importance to examine the relationship between the perception of overall performance and RW productivity, especially since COVID-19-related uncertainties continue.…”

mentioning

confidence: 66%

Overall Job Performance, Remote Work Engagement, Living With Children, and Remote Work Productivity During the COVID-19 Pandemic

Toscano

Zappalà

2021

European Journal of Psychology Open

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Abstract. The COVID-19 pandemic caused a significant and rapid shift from work in presence to remote work (RW). This rapid change represented a challenge for employees, who had to deal with new work procedures in houses often crowded with their children. This study investigated whether the engagement toward this work arrangement mediates the relationship between perceived overall job performance and employees’ remote work productivity. Furthermore, it tested whether the relationships between perceived overall job performance and RW productivity as well as between RW engagement and RW productivity are moderated by living with children under 18. This quantitative, cross-sectional, study was conducted in an Italian municipality and involved a sample of employees who started to work remotely after the spread of the pandemic. A total of 171 public servants answered an online questionnaire. Regression analysis showed a significant relationship between perceived overall job performance and RW productivity and the mediation of this relationship by RW engagement. The moderation role of living with minor children was confirmed, although this modulation mechanism had two opposite effects on the tested relationships. On the whole, the results suggest that HR professionals and organizations need to develop support policies that take into account employees’ specific characteristics.

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mentioning

confidence: 66%

Overall Job Performance, Remote Work Engagement, Living With Children, and Remote Work Productivity During the COVID-19 Pandemic

Toscano

Zappalà

2021

European Journal of Psychology Open

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“…Among the consequences of the pandemic, one thing particularly stands out: it has caused a change in a number of aspects surrounding the conditions and organization of work as well as employee-employer relationships. Recent studies have repeatedly underlined aspects that pertain to financial security (Phetmisy & King, 2021;Sinclair et al, 2021), workspace and work design (Allen et al, 2021;Wang et al, 2021), workload (Kuntz, 2021), and work-family balance (Brenner et al, 2021;Rigotti et al, 2020), to name just a few. Whereas changes in them are not necessarily all detrimental, it is safe to say that they were rapid and unexpected.…”

Section: Understanding Personal Encounters Of the Pandemic: A Person-...mentioning

confidence: 99%

“…In this vein, some authors have advocated an investigation of social, demographic, and occupational factors that may predispose the person to inequity in the labour market during the pandemic (Dhanani et al, 2021). Gender, age, skill/income level, or exposure to health risks-such as contact versus remote work-are a few to mention (Allen et al, 2021;Juchnowicz & Kinowska, 2021;Wachtler et al, 2021). Importantly, these factors are often intertwined and need to be interpreted in concert to reflect how they intersect (Moen et al, 2020).…”

Section: Personal and Professional Predictorsmentioning

confidence: 99%

“…Drawing on an integrative work stress and sustainable careers theoretical framework, the current study aims at adding to the literature in several ways. Our main aim is to respond to the call for a 'worker-centric' investigation of the pandemic, which places an accent on the oftenoverlooked heterogeneity of employee population and the risks they encounter in disruptive circumstances (Allen et al, 2021;Kanfer et al, 2020). Our study illustrates such heterogeneity by revealing employee subgroups characterized by distinct pandemic-related experiences and contributes to a better understanding of people's differential reactions to crises by investigating well-being outcomes based on both overall (cross-sectional) and aggregated day-to-day indicators.…”

Section: Introductionmentioning

confidence: 99%

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<p>Working Life During the Pandemic: Experienced Changes and their Implications for Occupational Well-being among Employees in Switzerland</p>

Urbanavičiūtė¹,

Gander²,

Massoudi

2023

spo

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The COVID-19 pandemic has brought unprecedented changes to numerous aspects of work such as working conditions, workload, income, nature of duties, or work-home balance that may eventually pose significant risks to employee well-being and career development. Using a person-centred approach, we examined how these changes cluster together, defining the experiences of different employee sub-groups. We then compared these groups regarding their background characteristics and selected aspects of occupational well-being (i.e., job satisfaction, job insecurity, turnover intention, work engagement, and exhaustion). A sample of professionally active adults (N = 600; 55% women) completed a baseline cross-sectional survey, while a subsample (n = 426) further responded to brief daily questionnaires, reporting their job satisfaction, engagement, and exhaustion over a course of five workdays. Results suggested three different patterns (i.e., latent classes) of pandemic-related changes at work. They characterized workers who experienced a strong decline in their workload and income (‘precarious’), those who experienced an increase in workload and a change in the quality of working conditions (‘challenged’), and those whose work situation was mostly unaffected (‘status quo’). These worker groups differed regarding their personal and professional background as well as occupational well-being outcomes. Those more strongly affected by the pandemic (the challenged or precarious pattern) were more likely to show initial background vulnerabilities, while those in the status quo group were more likely to benefit from working from home and reported the least detrimental outcomes. We discuss the implications of these findings within the conservation of resources and career sustainability frameworks.

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“…Insights for studying marginalization, intersectionality, and instability in well-being can emerge from broadening the theoretical lens beyond simply what has already been captured in I-O Psychology and integrating other disciplines (Marquez et al, 2021). Additionally, to understand the outcomes of workers at PRECARIOUS WORK AND PANDEMICS 9 the forefront of a pandemic, a worker-centric lens that focuses on the health, well-being, and safety of workers must be paramount to minimize the hardship of a particularly vulnerable group (Allen et al, 2021). There are many actions organizations and governments can take to improve the lives of precarious workers.…”

Section: Recommendations For Improving Conditions For Workersmentioning

confidence: 99%

Pandemics and precarious work: Translating research to practice for marginalized workers.

Cubrich¹,

Tengesdal²,

Ugueto-Rey³

et al. 2022

Translational Issues in Psychological Science

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The disruptive impact of the coronavirus disease 2019 (COVID-19) pandemic has been felt by workers around the world, and decidedly even more so for precarious, low-wage, and nontraditional workers. Challenges for these workers including low wage rates, a lack of access to benefits and resources, and job insecurity were all pressing issues before COVID-19, but the pandemic has exacerbated existing disparities, while other novel challenges have emerged, further impacting the safety and wellbeing of these workers. Historically, research in the fields of organizational behavior and industrial-organizational psychology has overwhelmingly focused on "white-collar" workers with a corresponding underrepresentation of hourly wage workers, contract workers, and others with nontraditional work arrangements (e.g., gig workers). Not only do people belonging to marginalized groups face a disproportionate share of illness and death associated with crises such as COVID-19, but they also tend to be disproportionately represented in these jobs, many of which were deemed essential during the pandemic. Using an intersectional lens, the present scientific commentary and review highlights research related to these issues and serves as a call to action for research examining the experiences of these underrepresented workers. We argue that the pandemic has necessitated a change in our traditional understanding of precarious work and suggest we leverage existing theoretical frameworks to explore our understanding of the effects of worker status on experiences and outcomes during pandemics. Finally, we provide research-informed recommendations for organizations seeking to improve working conditions and uplift workers of all backgrounds.What is the significance of this article for the general public?This scientific review calls attention to the need to consider the experiences of underrepresented workers as it relates to the psychology of pandemics and work more broadly. We discuss how different marginalized identities face complex challenges during crises such as the coronavirus disease 2019 (COVID-19) pandemic and offer research-informed recommendations to help organizations and their workers prosper.

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A workercentric view of COVID-19

Cited by 3 publications

References 9 publications

Overall Job Performance, Remote Work Engagement, Living With Children, and Remote Work Productivity During the COVID-19 Pandemic

Overall Job Performance, Remote Work Engagement, Living With Children, and Remote Work Productivity During the COVID-19 Pandemic

<p>Working Life During the Pandemic: Experienced Changes and their Implications for Occupational Well-being among Employees in Switzerland</p>

Pandemics and precarious work: Translating research to practice for marginalized workers.

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A workercentric view of COVID-19

Cited by 3 publications

References 9 publications

Overall Job Performance, Remote Work Engagement, Living With Children, and Remote Work Productivity During the COVID-19 Pandemic

Overall Job Performance, Remote Work Engagement, Living With Children, and Remote Work Productivity During the COVID-19 Pandemic

<p>Working Life During&nbsp;the Pandemic:&nbsp;Experienced Changes&nbsp;and their Implications for&nbsp;Occupational Well-being&nbsp;among Employees in&nbsp;Switzerland</p>

Pandemics and precarious work: Translating research to practice for marginalized workers.

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<p>Working Life During the Pandemic: Experienced Changes and their Implications for Occupational Well-being among Employees in Switzerland</p>