IJST volume 13, issue 06, P654-673 2020 DOI: 10.17485/ijst/2020/v13i06/149363 View full text
Michelle Bao-Torayno

Abstract: Objectives: This study is aimed to develop a text preprocessing technique for mixed Bisaya and English short message service (SMS) messages. This technique is used to extract significant keywords for SMS message clustering procedure as the basis for SMS automated response on Higher Education Institution (HEI)'s enrollmentrelated inquiries. Methods/statistical analysis: In this study, a text clustering preprocessing technique is introduced and developed for mixed Bisaya and English SMS messages for Higher Educa…

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