A Systematic Evaluation Process: Soliciting Client Participation and Working in a Cross-Cultural Context

Abstract

A systematic evaluation process helps performance improvement practitioners organize their work with clients to deliver valued results. Further, we implemented a strategic partnership approach to solicit client participation to conduct a feasible systemic training evaluation project. In this article, we share our experience and recommendations for performance improvement practitioners who work in cross‐cultural evaluation‐project contexts.

Promoting Organizational Justice In Cross-Cultural Data Collection, Analysis, And Interpretation: Towards An Emerging Conceptual Model

“…One recommendation for improving cross-cultural data collection is to include multiple perspectives in decisionmaking. A number of studies show how including multiple perspectives from all relevant components of an organizational system and individuals from selected populations can help improve workplace learning, general operations, and organizational performance (Asino et al, 2017;Breman & Giacumo, 2020;Liamputtong, 2008;Peters & Giacumo, 2020;Peters & Giacumo, 2019;Ramos-Burkhart, 2013;Smeds & Alvesalo, 2003;Young, 2008). Yet, notably missing from the performance improvement standards and literature is any direct discussion regarding how organizational justice issues or power differentials can affect organizational settings, culture, and performance improvement goals, as well as the organizational positions and/or societal experiences of an organization's members.…”