A service oriented approach to Business Intelligence in Telecoms industry

Ishaya, Tanko; Folarin, Musiliudeen

doi:10.1016/j.tele.2012.01.004

Cited by 33 publications

(9 citation statements)

References 8 publications

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“…A Service Oriented Business Intelligence (SOBI) architecture to integrate data from heterogeneous data sources of a telecom organization has been developed and prototyped in [16]. The researchers have investigated the use of Service Oriented approach to BI in Telecom organizations towards providing real-time and accurate decision support about customer tariff plan in order to ensure customer satisfaction.…”

Section: E Related Work On Heterogeneous Data Warehouse Integrationmentioning

confidence: 99%

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Integrating Telecom CDR and Customer Data from Different Operational databases and Data warehouses into a Central Data Warehouse for Business Analysis

Mandal¹,

Maji²

2016

IJERT

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Mining operational telecom data has given many interesting insights about customer behavior, mobility, social interaction etc and has great business value. But to have truly unbiased analysis over a defined geographic region, we need to first consolidate all telecom data from many different operators present within the region and then analyze them. This necessitates an integration architecture that will allows to integrate, consolidate and store different type of operational telecom data such as call detail record (CDR), customer relationship management (CRM) data, network data etc into a central data warehouse (DW). Though almost all operator stores semantically same type of data but in a little different form and format. Again these operators are separate business entities so integrating data from their operational databases and data marts needs to be independent of each other and flexible in fetching data for extract, transform and loading processes. In this paper we shall review a few existing DW schemas used to consolidate CDR and CRM data and propose a generic model DW schema with indentified facts and dimensions for the central DW. Next we propose integration architecture to collect data and consolidate in the central DW from many different operational databases of different telecom operators. Web services (WS) has been proposed as a mode of communication between central DW and other operational databases.

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Section: E Related Work On Heterogeneous Data Warehouse Integrationmentioning

confidence: 99%

“…Call event star schema from[18] The CDR data mart STAR schema from[15] The CDR combined with CRM STAR schema from[16] …”

mentioning

confidence: 99%

Integrating Telecom CDR and Customer Data from Different Operational databases and Data warehouses into a Central Data Warehouse for Business Analysis

Mandal¹,

Maji²

2016

IJERT

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“…Assim, como parte importante do processo de compreensão da ciência, desenvolver vantagens competitivas. Para isso é necessário integrar a gestão do conhecimento com os sistemas de apoio à decisão (Cheng et al, 2009), bem como um constante aperfeiçoamento de processos de IC (Ishaya & Folarin, 2012).…”

Section: Inteligência Competitivaunclassified

Uma análise cienciométrica da literatura de inteligência competitiva

Netto

Laurindo

2015

Prod.

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ResumoNo ambiente corporativo, possuir a informação correta não representa o fim, mas o início de um processo de decisão mais assertivo. Dessa forma, quanto melhor as organizações conseguem se constituir em coletivos inteligentes, melhor asseguram seu sucesso por meio da inteligência competitiva (IC). Por outro lado, a IC ainda encontra dificuldades para o desenvolvimento de uma teoria consistente do ponto de vista acadêmico. Portanto, este artigo se desenvolve com o objetivo de verificar a análise realizada por Jourdan et al. (2008), buscando confirmar as categorias de pesquisa identificadas. Para isso, o artigo utiliza a análise cienciométrica como método e identifica a existência de cinco campos de pesquisa relevantes para a IC: business intelligence, monitoramento ambiental, gestão do conhecimento, estratégia e decisão. Por fim, o artigo conclui com uma proposta sobre o relacionamento dessas categorias com a inteligência competitiva. Palavras-chaveInteligência competitiva. Business intelligence. Análise cienciométrica.

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“…SOA constitutes a software engineering concept or paradigm for the manipulation and arrangement of distributed services running on diverse providers' implementations [10][11][12][13][14]. Before SOA, Telcos was following an architectural model of closed monolithic applications, where business roles depended on these hermetic silos.…”

Section: Literature Reviewmentioning

confidence: 99%

Challenges of SOA adoption in the Telco domain for Latin American researchers

et al. 2015

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Telecommunication service providers such as Mobile Network Operators are currently under the vortex arising from paradigm shifts imposed by the omnipresence of the Internet. The adoption of Service Oriented Architecture and the shift to Next Generation Networks constitute some of the efforts of these organizations at the confluence toward these new business models. This article introduces a review of the concepts behind these proposals within Telco organizations, identifies gaps and discusses about the challenges that research and development groups are facing in the Latin American context; obstacles to overcome for converging and creating a synergic environment of common interests oriented to the innovation around the subject. ResumenLas organizaciones proveedoras de servicios de telecomunicaciones, tales como los operadores de redes móviles, se encuentran hoy en día bajo la vorágine que representan los cambios de paradigma impuestos por la omnipresencia de Internet. La adopción de la Arquitectura Orientada a Servicios y el desplazamiento hacia Redes de Próxima Generación, constituyen parte de los esfuerzos de estas organizaciones en la confluencia hacia estos nuevos modelos de negocio. El presente artículo efectúa una revisión de los conceptos detrás de estas propuestas al interior de las grandes organizaciones de telecomunicaciones, identifica brechas y discute sobre las dificultades a las que se enfrentan los grupos de investigación y desarrollo en el contexto latinoamericano; obstáculos a superar a efectos de converger y crear un ambiente sinérgico de intereses comunes hacia la innovación alrededor de la temática.Palabras Clave: SOA, NGN, NGOSS, SDP, Cloud Computing. ResumoAs organizações provedoras de serviços de telecomunicações, tais como os operadores de redes móveis, encontramse hoje em dia sob a voragem que representam as mudanças de paradigmas impostos pela omnipresença da Internet. A adoção da Arquitetura Orientada a Serviços e o deslocamento para Redes de Próxima Geração, constituem parte dos esforços destas organizações na confluência para estes novos modelos de negócio. O presente artigo efetua uma revisão dos conceitos por trás destas propostas ao interior das grandes organizações de telecomunicações, identifica brechas e discute sobre as dificuldades às que se enfrentam os grupos de pesquisa e desenvolvimento no contexto latino-americano; obstáculos a superar efeitos de convergir e criar um ambiente sinérgico de interesses comuns para a inovação ao redor da temática.

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A service oriented approach to Business Intelligence in Telecoms industry

Cited by 33 publications

References 8 publications

Integrating Telecom CDR and Customer Data from Different Operational databases and Data warehouses into a Central Data Warehouse for Business Analysis

Integrating Telecom CDR and Customer Data from Different Operational databases and Data warehouses into a Central Data Warehouse for Business Analysis

Uma análise cienciométrica da literatura de inteligência competitiva

Challenges of SOA adoption in the Telco domain for Latin American researchers

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