volume 19, issue 4, P1-16 2015
DOI: 10.1108/mbe-08-2014-0028
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Jose Arturo Garza-Reyes, Fred Visnevskis, Vikas Kumar, Jiju Antony

Abstract: Purpose – The paper aims to present a review and comparison of the Russian Federation Government Quality Award (RFGQA) with the three major business excellence models, Malcolm Baldrige National Quality Award (MBNQA), European Foundation for Quality Management (EFQM) Award and Deming Prize. Design/methodology/approach – The paper briefly reviews the RFGQA through a desk-top research method. Then, it adapts the comparative …

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