A randomised controlled trial comparing telephone review with face to face consultations in the management of adult asthmatics in UK primary care

Remote consultation: the new norm?

“…Moreover, telephone and video consultations are able to facilitate wider expert discussions and multi-agency working, enabling both peer support and the optimisation of care (Chatrath, Attri and Chatrath, 2010). In addition, the efficiencies that they generate lead to the reduction of waiting times, which in turn leads to greater flexibility in the system to see patients quickly and reduce unnecessary face to face visits (Brough et al, 1996;Pinnock et al, 2003), further reducing estate costs (Giordano et al, 2009;Buvik et al, 2019). Furthermore, one rarely considered benefit of the telephone and video consultation is the protection of the environment.…”