A qualitative thematic review: emotional labour in healthcare settings

Riley, Ruth; Weiss, Marjorie

doi:10.1111/jan.12738

Cited by 97 publications

(70 citation statements)

References 34 publications

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“…In so doing, I shared the concerns of educators cultivating the moral development of clinical professionals [4][5][6][7]. Nurses were professionally concerned about the role of emotions in providing compassionate care to patients [8][9][10][11]. And feminist moral theory was foregrounding emotional factors in ethical theories based on care, compassion, and empathy [12,13].…”

Section: Coining a Conceptmentioning

confidence: 99%

What Moral Distress in Nursing History Could Suggest about the Future of Health Care

2017

AMA Journal of Ethics

133

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The concept of moral distress was defined in 1984 as (a) the psychological distress of (b) being in a situation in which one is constrained from acting (c) on what one knows to be right. A substantial literature on the subject has developed, primarily in nursing ethics. The aforementioned elements of distress are applied here to areas of clinical and organizational significance: (a) distress from causing intimate pain during care of the dying, (b) constraints stemming from proximate and background challenges of health care organizations, and (c) changing perspectives on therapeutic technologies derived from global environmental perspectives. Although moral distress may be increasing in clinical settings, nursing advocates are developing positive ways to cope with it that can help clinicians in general. IntroductionAfter its first use in nursing over 30 years ago, the concept of moral distress has proven applicable to a growing range of problematic situations. This essay outlines a few motifs in the development of the concept in nursing ethics and then considers some current applications of the concept. Starting with the bedside care of the dying, it sets moral distress in successively wider contexts, concluding with some morally problematic global environmental challenges that health care services will need to address during the next decades.

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Section: Coining a Conceptmentioning

confidence: 99%

What Moral Distress in Nursing History Could Suggest about the Future of Health Care

2017

AMA Journal of Ethics

133

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“…[1] Greek physicians believed in the importance of the role of theatre in the treatment of illness. [2] The connection between the art of healing and the art of performance, which was formed in ancient Greece, still exists, [3][4][5] as also becomes apparent when considering that an operating theatre and a performance theatre are both still referred to as 'theatres' . However, modern healthcare training focuses predominantly on clinical features and the treatment thereof, which is one of the reasons why students of medicine lose their empathy during their training.…”

Section: Forummentioning

confidence: 99%

“…However, modern healthcare training focuses predominantly on clinical features and the treatment thereof, which is one of the reasons why students of medicine lose their empathy during their training. [4,5] The acquisition of tools to step in and out of the role of a healthcare practitioner (HCP), could equip students of medicine with the ability to 'reflect on their own thoughts, feelings, inclinations, practice and expe rience' . [6] This could be regarded as a process of debriefing, as it will allow them to reconnect with their 'inner selves' outside the scope of their role as HCPs.…”

Section: Forummentioning

confidence: 99%

Adopting a role: A performance art in the practice of medicine

Schweickerdt

2018

AJHPE

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“…More recently Riley and Weiss (2016) define emotional labour in a health care setting as 'the act or skill involved in the caring role, in recognising the emotions of others and in managing our own ' (2016, p2).…”

Section: Introduction (350)mentioning

confidence: 99%

Emotional labour in paramedic practice: student awareness of professional demands

Jennings

2017

Journal of Paramedic Practice

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Purpose: The purpose of this study was to explore student paramedics' awareness of the emotional demands of their future role, particularly regarding the delivery of compassionate care. Problem: There is a dominance of nursing literature in the discourse around compassionate care and emotional labour, and a paucity of research in the paramedic literature. Methods: A survey was issued to a small convenience sample of paramedic students. Excel was used to organise data collected, which was then presented graphically as tables and charts. Results: Key findings were drawn out and it was found that there were some correlations between the literature reviewed and results generated. Conclusion: Student paramedics had identified factors affecting their emotions in placement very early on in their studies. There was evidence of students covering up their emotions whilst in placement. The research reinforced the need for further larger scale and longitudinal studies.

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A qualitative thematic review: emotional labour in healthcare settings

Cited by 97 publications

References 34 publications

What Moral Distress in Nursing History Could Suggest about the Future of Health Care

What Moral Distress in Nursing History Could Suggest about the Future of Health Care

Adopting a role: A performance art in the practice of medicine

Emotional labour in paramedic practice: student awareness of professional demands

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