A qualitative study of patients’ views of techniques to reduce dental anxiety

Wang, Min-Ching; Vinall‐Collier, Karen; Csikar, Julia; Douglas, Gail

doi:10.1016/j.jdent.2017.08.012

Cited by 15 publications

(26 citation statements)

References 30 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…This study confirmed these results and furthermore discovered that using demo pictures or samples for treatment explanation contributed highly to the healthful Kansei of clients. This finding may explain why people who were anxious about visiting dentists preferred knowing the causes and procedures of dental treatment by using cartoons or X-ray films rather than using pictures of real teeth [32]. “Dentist wears a mouth mask only” most negatively affected the clean Kansei.…”

Section: Discussionmentioning

confidence: 99%

“…The results of our study indicated that the dentist chatting with the client most affected the friendly Kansei, and telling the client before performing an operation most affected the informed Kansei. Clients tend to feel better if preparatory information is tailored and comprehensive [32,89]. We believe that these dentist–client interactions improve the dentist–client relationship, reduce the client’s anxiety about receiving dental services [32,89,92], and create positive social bonds between the client and service provider [81].…”

Section: Discussionmentioning

confidence: 99%

“…Clients tend to feel better if preparatory information is tailored and comprehensive [32,89]. We believe that these dentist–client interactions improve the dentist–client relationship, reduce the client’s anxiety about receiving dental services [32,89,92], and create positive social bonds between the client and service provider [81]. In particular, dialog between the dentist and client before the procedure, throughout the process, and even after care is an effective communication method.…”

Section: Discussionmentioning

confidence: 99%

“…Anxiety is an uncomfortable feeling of nervousness about something that is happening or may happen, or it may be defined as an adverse or irrational reaction to an unknown future [30]. The fear of painful experiences may exacerbate the anxiety of visiting the dentist [31,32]. Research discovered that people with a high level of conscious anxiety appeared to be more susceptible to pain before, during, and after dental treatment [28].…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Facilitating Green Supply Chain in Dental Care through Kansei Healthscape of Positive Emotions

Hsu

Hsiao

2019

IJERPH

View full text Add to dashboard Cite

Dentistry is highly energy- and resource-intensive with a significant environmental impact. To consolidate green dentistry supply chains, delivering the care of highest quality that meets client value should not be neglected. This study emphasized the importance of client-centered healthscape design for facilitating a green dentistry supply chain. A client-centered healthscape design, which promotes clients’ positive emotions and increases willingness to revisit the dentist, plays a critical role in realizing green dentistry supply chains in the long run. For this purpose, the relationship among dental healthscape design elements, client emotions, and revisit intentions was investigated using a Kansei engineering-based approach. The effects of dental healthscape elements on clients’ positive emotions and the effects of positive emotions on clients’ revisit intentions were holistically examined on the basis of the stimulus–organism–response model. Through this approach, 17 elements of design, ambience, and social interaction factors that comprise the dental healthscape and 20 Kansei words used to express clients’ positive emotions regarding dental service were identified. A questionnaire survey was used to assess Kansei and revisit intention in healthscape scenarios, composed of varied design elements. Primary data were collected from 600 individuals from 2017 to 2018 throughout Taiwan. Partial least squares was applied to holistically analyze the effects of dental healthscape elements on clients’ positive emotions and the effects of positive emotions on clients’ revisit intention to generate a Kansei model for the dental healthscape. All 20 Kansei words had significant positive effects on the dental revisit intention of clients. The five positive emotions most associated with increased revisit intention were thoughtful, hopeful, tender, comfortable, and cozy. The Kansei model of the dental healthscape provides references for healthscape design that maintains positive client emotions during the dental service and results in high revisit intention. This approach can realize an emotion-centered design for dental healthscapes that promotes preventive dental care, early treatment, and effective use of medical resources, and consequently contributes to green dentistry supply chains.

show abstract

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Facilitating Green Supply Chain in Dental Care through Kansei Healthscape of Positive Emotions

Hsu

Hsiao

2019

IJERPH

View full text Add to dashboard Cite

show abstract

“…Interviews enable the researcher to learn in depth about the perspectives, experiences, beliefs and motivations of the participant. (3, 16) E a ples i lude, e plo i g patie ts pe spe ti es of fea /a iet t igge s i de tal treatment, (17) patie ts e pe ie es of o al health a d dia etes,(18) a d de tal stude ts motivations for their choice of career. (19) Interviews may be structured, semi-structured or unstructured,(3) according to the purpose of the study, with less structured interviews facilitating a more in depth and flexible interviewing approach.…”

Section: Interviewsmentioning

confidence: 99%

Interviews and focus groups in qualitative research: an update for the digital age

Gill

Baillie

2018

Br Dent J

View full text Add to dashboard Cite

show abstract

Self‐reported factors for improving patient's dental care: A pilot study

Kankaala

Kaakinen

Anttonen

2022

Clinical & Exp Dental Res

View full text Add to dashboard Cite

Objectives: Patient-centered approach can offer valuable information in improving dental care, but literature is scarce. This study aimed to evaluate self-reported factors beneficial for attendance in dental care. Material and Methods: Survey data were collected during the summer of 2020 comprising both structured questionnaires and an open question on factors considered beneficial for dental attendance. Voluntary patients over 15 years of age (n = 196, 98%) agreed to fill the questionnaires, and n = 112 of them (57%) also gave open commentary in an urgent dental care clinic, City of Oulu, Finland, comprising the study population. Dental fear was assessed by Modified Dental Anxiety Scale (MDAS) sum scores (min 5, max 25). All utterances (n = 181) on an open question were evaluated by inductive content analysis to create sub-and main categories. Covid-19 pandemic case counts in Finland were low at the time of the survey, but their effect on seeking dental care was asked. The distribution of patients was evaluated by cross-tabulation, considering their age, gender, and dental fear status; the significance level was p < .05. Results: Females dominated slightly the study population (57%). The mean age of the respondents was 44 years. Half (50%) had moderate (MDAS score 10−18), and 10% had severe dental fear (≥19). The open responses could be categorized into four main categories. The largest main category by patient count concerned factors related to personnel (29%), followed by the patient (28%) and treatment (25%) related, and administrative factors (19%). Males chose factors falling into categories of administration and treatment while females chose patient and personnel-related factors (p = .048). Compared to the rest, fearful persons (MDAS > 9) reported more often factors related to personnel and treatment (p = .03). Of all participants, 17% reported seeking less dental care during the pandemic. Conclusions: Patients value dental personnel and treatment-related factors, specifically those with fear.

show abstract

A qualitative study of patients’ views of techniques to reduce dental anxiety

Cited by 15 publications

References 30 publications

Facilitating Green Supply Chain in Dental Care through Kansei Healthscape of Positive Emotions

Facilitating Green Supply Chain in Dental Care through Kansei Healthscape of Positive Emotions

Interviews and focus groups in qualitative research: an update for the digital age

Self‐reported factors for improving patient's dental care: A pilot study

Contact Info

Product

Resources

About