“…Using data from systematic field observations, this body of research examined citizens' reactions to the police, such as compliance with police commands and requests (McCluskey, 2003;McCluskey et al, 1999;Mastrofski et al, 1996), disrespect toward the police (Reisig et al, 2004), and defiance during encounters (Piquero and Bouffard, 2003). In these studies, procedurally fair behavior of the police was conceptualized as non-coercive behavior related to police decision-making and interpersonal treatment.…”