A Layered KNN-SVM Approach to Predict Missing Values of Functional Requirements in Product Customization

Abstract

The conversion from functional requirements (FRs) to design parameters is the foundation of product customization. However, original customer needs usually result in incomplete FRs, limited by customers’ incomprehension on the design requirements of these products. As the incomplete FRs may undermine the design activities afterwards, managers need to develop an effective approach to predict the missing values of the FR. This study proposes an integrative approach to obtain the complete FR. The k nearest neighb…