A large group linguistic Z-DEMATEL approach for identifying key performance indicators in hospital performance management

Jiang, Shan; Shi, Hua; Lin, Wanlong; Liu, Hu‐Chen

doi:10.1016/j.asoc.2019.105900

Cited by 100 publications

(56 citation statements)

References 55 publications

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“…In order to address this problem, Zadeh [21] proposed the Z-number to describe the reliability of information, and it can better capture the expression nature of experts. Owing to its superiority and availability, the Z-number has been widely used in logistics service provider selection [22], economy development program selection [23], hospital performance management [24], and so on, but its application in supplier selection is not common yet. In this work, the Z-number is introduced to handle the uncertainty of decision-making, in order to determine the optimal nuclear power equipment supplier.…”

Section: Supplier Selection Methodsmentioning

confidence: 99%

Supplier Selection in the Nuclear Power Industry with an Integrated ANP-TODIM Method under Z-Number Circumstances

et al. 2020

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Under the double pressure of global energy consumption and climate change, nuclear power has become a low-carbon alternative energy source that could transform the energy structure of the globe. In the nuclear power industry, selecting suitable suppliers plays a significant role in improving the overall performance of nuclear power projects. Along with this symmetrical impact, this paper aims to develop a multistage decision-support framework to determine the optimal nuclear power equipment supplier, which is constructed in the context of Z-number information. Concretely, the Analytic Network Process (ANP) and Tomada de Decisão Iterativa Multicritério (TODIM) are extended by Z-numbers symmetrically—namely, Z-ANP and Z-TODIM. Z-ANP is first applied to analyze the symmetrical interdependence of criteria, so as to accurately determine the criterion weights. Further, the ranking of alternatives is obtained by Z-TODIM, which sufficiently considers the risk preference and psychological states of decision-makers. Finally, a practical case of nuclear-grade cable procurement in the Karachi 2-3 international nuclear power project is performed to illustrate the practicality of the proposed method, and its robustness and superiority are proven by comparing it with current representative approaches.

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Section: Supplier Selection Methodsmentioning

confidence: 99%

Supplier Selection in the Nuclear Power Industry with an Integrated ANP-TODIM Method under Z-Number Circumstances

et al. 2020

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“…In addition, Re Cecconi et al [ 26 ] used the KPIs to underline the importance of the technical indicators as strategic tools for improving the decision-making process. Jiang et al [ 27 ] starting from the premise that performance measurement is of vital importance for the healthcare systems, especially during crisis periods, they proposed a model based on KPIs to help managers to make good decisions under time pressure. In the same line, Niemi et al [ 28 ] consider the mean lead-time (MLT) as one of the most important KPI.…”

Section: Literature Review and Premises Of Researchmentioning

confidence: 99%

The Managerial Implications of the Key Performance Indicators in Healthcare Sector: A Cluster Analysis

Burlea‐Schiopoiu

Ferhati²

2020

Healthcare

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The aim of the paper is to identify a set of the key performance indicators (KPIs) in order to provide managers and employees from the healthcare system with recommendations for evaluating, monitoring, and controlling the critical factors that influence the performance of the healthcare sector in Algeria during a pandemic crisis. During February–August 2020, a cross-sectional survey design was administrated to medical employees from hospitals situated in the northeastern part of Algeria. Our findings proved that the four groups of KPIs correlate to each other, and during this period, the triple relationship among human factor-technology-medication plays a decisive role in reducing the pressure on the medical system and overcoming the crisis. In order to increase the efficiency of the decision-making process, a hierarchy of KPIs is recommended in terms of their impact on the performance of medical staff. The practical importance of our research consists in ranking KPIs on four clusters that support managers to focus on both the human factor (clinical errors, infection rate, and medication errors) and the technical elements of maximum importance (laboratory test time, location of the facility, and sufficient air).

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“…However, determining how to evaluate the ELV disassembly plant layout scientifically is still a problem that needs to be solved. Generally, two types of approaches are employed to address this issue in the view of multi-criteria decision making (MCDM): 1) correlation degree assessment approaches, e.g., weighted sum [42]- [44], TOPSIS [28], [45], AHP [46] and fuzzy synthetic evaluation [33], [47], [48] and 2) the approaches DEMATEL [29], [49]. On the other hand, to our knowledge, hybrid gray correlation and fuzzy DEMATEL approaches have not been employed to solve the ELV plant facility layout problem.…”

Section: Introductionmentioning

confidence: 99%

End of Life Vehicle Disassembly Plant Layout Evaluation Integrating Gray Correlation and Decision Making Trial and Evaluation Laboratory

Zhang

Liu³

et al. 2020

IEEE Access

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End of life vehicle (ELV) is a significant renewable resource with enormous economic value and environmental value. This paper introduced a novel approach that combines the gray correlation and Decision Making Trial and Evaluation Laboratory (DEMATEL) with an interactive technique in order to consider both quantitative and qualitative features simultaneously in ELV plant facility layout problem. The gray interval number of gray correlation is used as the expert's evaluation score of the impact factor of the ELV dismantling plant, DEMATEL constructs a direct impact matrix by analyzing the causal relationship between various influencing factors in the system. The proposed approach is applied to the case of a realistic ELV dismantling plant, and the evaluation framework for an ELV plant layout alternatives and design assessment analysis also conducted. The results show that it provides a systematic decision support tool and a feasible approach for evaluation of ELV disassembly plant layout alternatives.

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A large group linguistic Z-DEMATEL approach for identifying key performance indicators in hospital performance management

Cited by 100 publications

References 55 publications

Supplier Selection in the Nuclear Power Industry with an Integrated ANP-TODIM Method under Z-Number Circumstances

Supplier Selection in the Nuclear Power Industry with an Integrated ANP-TODIM Method under Z-Number Circumstances

The Managerial Implications of the Key Performance Indicators in Healthcare Sector: A Cluster Analysis

End of Life Vehicle Disassembly Plant Layout Evaluation Integrating Gray Correlation and Decision Making Trial and Evaluation Laboratory

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