“…In modelling complex situations, Louaqad and El Mohajir [16] recommended the use of holonic architecture. This architecture expands a service-oriented architecture into business, process unit, and actor views.…”
A government organisation's capability is reliant on its public service offerings in parallel with acceptable satisfaction level of its service recipients. Government organisations utilise a Citizen's Charter in order to furnish the public with comprehensive details of their service offerings that defines how their overall organisational goals are achieved. Studies on the implementation of Citizen's Charter in developing countries indicated that important social factors were not considered. Social factors can accelerate service delivery with the use of i* in goal-oriented modelling as it represent conditions expected from social actors and their social dependencies. By modelling role dependencies among actors carrying out services in a service area and applying vulnerability and criticality metrics, problem service areas were identified using the Citizen's Charter as a source of these methodologies. Improvements in these problem service areas were based on vulnerability and criticality levels of their corresponding actors. Recommendations to address these service areas include monitoring of key performance indicators of actors and task delegation when necessary.
“…In modelling complex situations, Louaqad and El Mohajir [16] recommended the use of holonic architecture. This architecture expands a service-oriented architecture into business, process unit, and actor views.…”
A government organisation's capability is reliant on its public service offerings in parallel with acceptable satisfaction level of its service recipients. Government organisations utilise a Citizen's Charter in order to furnish the public with comprehensive details of their service offerings that defines how their overall organisational goals are achieved. Studies on the implementation of Citizen's Charter in developing countries indicated that important social factors were not considered. Social factors can accelerate service delivery with the use of i* in goal-oriented modelling as it represent conditions expected from social actors and their social dependencies. By modelling role dependencies among actors carrying out services in a service area and applying vulnerability and criticality metrics, problem service areas were identified using the Citizen's Charter as a source of these methodologies. Improvements in these problem service areas were based on vulnerability and criticality levels of their corresponding actors. Recommendations to address these service areas include monitoring of key performance indicators of actors and task delegation when necessary.
“…The challenges analysis is performed based on a set of existing methods that enable organisational structure and strategy, business processes, and information systems modelling: i* [14], Communication Analysis (CA) [15] and the OO-Method (OOM) [16], respectively. We consider these methods because i* supports the jointly modelling of organisational structure, strategy, and goals, and it has been applied for adding intentionality to organisational levels [17]- [19]. On the other hand, OOM supporting tool allows the generation of working code from the model of the information system [20].…”
Section: Different Initiatives Of Code Generationmentioning
Model-Driven Development (MDD) has been proposed as an alternative to the traditional development of information systems, given its ability to integrate different stakeholders into the information system engineering process. Currently, longtime researched MDD methods and modern no-code and low-code platforms support the generation of the working code of the information system and services. However, in today's continuously changing environment, organisations need to align the information systems and services with the business structure, strategy, and processes they support. This article shows the design challenges for integrating business strategy information into a model-driven development method. We applied a set of mechanism experiments on an MDD method composed of three modelling frameworks with demonstrated semantic consistency, that covers the organisational, business process, and information system levels to identify information loss and transformation coverage issues that prevent the generation of information systems and services that are strategically aligned. The challenges were discussed with experts, confirming the relevance of avoiding the overlapping between the strategic and business process concepts, providing organisational-level constructs to express strategic ends and means, and considering the organisational structure in the modular design of business process and information systems and services.INDEX TERMS Model-driven development, requirements engineering, organisational modelling.
“…The references to the selected papers in SLR are shown in sequence. 14,15,17,18,19,32,36,39,42,45,51,73 Process 20,21,23,25,28,30,31,61,62,63,64,69,70,84,79,94 19,22,25,27,35,36,38,39,49,55,60,66,73,74,75 5,6,11,19,21,22,24,27,…”
“…Only Nodes 1,8,10,11,12,16,24,30,33,37,41,44,64,54,60,61,62,63,68,72,75,77,79,80,84,85,86,91,93 and 95 Only Links 5,13,14,15,17,21,34,35,36,38,39,54 and 96 Nodes and Links 2,3,6,7,9,18,19,20,22,23,25,26,…”
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