A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan

Lee, Amy H. I.; Chen, Wen‐Chin; Chang, Ching-Jan

doi:10.1016/j.eswa.2006.08.022

Cited by 521 publications

(312 citation statements)

References 29 publications

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“…In the process during the internet enterprise evaluation, financial data shouldn't be the only reference standard for the enterprise value, the indictors can't overly dependent on the stable indictor system and the weight can't excessively rely on the subjective ideas of experts [3]. Considering the particularity of the internet enterprises and the applicability of the model, all the indictors should be determined on the point of generality.…”

Section: Indictor Establishment Of Comprehensive Evaluation For Intermentioning

confidence: 99%

An Investigation of Internet Enterprise Value Assessment Based on Comprehensive Evaluation Method

Peng¹,

Bai²

2017

AJIBM

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According to the overall asset status, the profitability and the economic environment, enterprise value evaluation is a comprehensive assessment of the overall fair market of the enterprise. Different enterprises have different nature and assessment targets, a suitable method should be chosen for assessment of different enterprise characteristics. The traditional methods of enterprise value evaluation can be summarized as three basic types: the cost methods, the marketing method and the revenue method. Different from traditional enterprise, internet enterprise is defined as the knowledge-intensive enterprise, whose enterprise value has a very typical light asset structure. A new enterprise value evaluation method should be raised for internet enterprises. In this paper, a complete and comprehensive assessment system based on fuzzy mathematics and analytic hierarchy process (AHP) has been raised for internet listed enterprise value. The assessment system put forward five general indicators to assess the overall value of target enterprise, including the own value of enterprise, strategic core, product design and service, financial status and potential value. All indicators are divided into two classes: quantitative group and qualitative group. The weight coefficients of quantitative group are determined by data collection and the qualitative group weight coefficients are determined by expert scoring method. Considering all the indicators having different units, extreme method has been used for non-dimension and the indicators can be compared between each other. Every enterprise has a score which can represent one's own status in the whole internet industry which depends on the whole value of the five different indictors. The stock value of every internet enterprise can be estimated by the comprehensive score and the otherness between the different results from different value methods can be compared.

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Section: Indictor Establishment Of Comprehensive Evaluation For Intermentioning

confidence: 99%

An Investigation of Internet Enterprise Value Assessment Based on Comprehensive Evaluation Method

Peng¹,

Bai²

2017

AJIBM

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“…This method was chosen due to characteristics of the issue as well as advantages and disadvantages of other methods of decision-making. AHP typically includes following six steps (Lee et al, 2008): 1. Defining the problem non-structurally and expressing objectives and expected results clearly 2.…”

Section: Analytic Hierarchy Process (Ahp)mentioning

confidence: 99%

Prioritizing the Most Important Factors in the Design of Spatial Structure of Schools Based on Leed Standards

Fadakari¹,

Bavandian²

2016

TOJDAC

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In order to achieve spatial configuration of schools focusing on sustainability based on LEED certification, this paper attempted to identify criteria and indicators of this standard for measuring sustainability and then, it prioritized them using Analytic Hierarchy Process (AHP).In this paper, to explain priorities of the most important factors in design of schools based on LEED standards, main criteria for decision-making and Analytic Hierarchy Process included five items of site sustainability, efficiency of water, energy and atmosphere, materials and resources, quality of indoor air, and innovation and creativity in design with spatial fluidity and fluency in regard with planning and design guidelines set by LEED. The results showed that main five identified criteria can be listed in order of priority as efficiency of water, energy and atmosphere, materials and resources, site sustainability, innovation and creativity in design with spatial fluidity and fluency, and quality of indoor air, respectively.

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“…Three most relevant ways have been elucidated for utilising a BSc framework in assessing performance (Malmi 2001): (i) to focus on management of the organisation by objectives, (ii) to use as an information system and (iii) to visualise the cause and effect relationships between different measures. Customised forms of BSc have been adopted by many companies (Lee et al 2008). Businesses are aligned to new strategies thereby opening growth opportunities based on more customised, value-added products and services (Martinsons et al 1999).…”

Section: Balanced Scorecard and Its Variants For Performance Measurementmentioning

confidence: 99%

“…For example, fuzzy Analytic Hierarchy Process (AHP) (Saaty 1980) is integrated with the BSc approach (Lee et al 2008). Use of AHP and its variants in the BSc framework provides a mechanism for calculating the relative weights for each performance measure (Wu et al 2009).…”

Section: Balanced Scorecard and Its Variants For Performance Measurementmentioning

confidence: 99%

“…A hypothetical case study using the BSc framework for performance evaluation in the construction sector is reported using AHP and multi-attribute utility theory (Stwart and Mohamed 2001). While AHP is used to structure the hierarchy and relative weightings of performance perspectives, indicators and measures (Lee et al 2008;Stwart and Mohamed 2001) within the BSc framework it does not consider the interdependencies, using a network, of the causal relationship meant for GrBSc.…”

Section: Balanced Scorecard and Its Variants For Performance Measurementmentioning

confidence: 99%

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Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approach

Bhattacharya

Mohapatra

Kumar

et al. 2013

Production Planning & Control

224

112

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Abstract:The purpose of this paper is to delineate a green supply-chain performance measurement framework using an intra-organisational Collaborative Decision-Making (CDM) approach. A fuzzy-Analytic Network Process (ANP) based Green Balanced Scorecard (GrBSc) has been used within the CDM approach. CDM aids in arriving at a consistent, accurate and timely data flow across all cross-functional areas of a business thereby providing real-time information for the evaluation, control and improvement of processes, products and services so as to meet both business objectives and rapidly changing customer needs. A green causal relationship is established and linked to the fuzzy-ANP approach. The causal relationship involves organisational commitment, eco-design, green supply-chain process, social performance and sustainable performance constructs. Subconstructs and sub-sub-constructs are also identified and linked to the causal relationship to form a network. The fuzzy-ANP approach suitably handles the vagueness of the linguistics information of the CDM approach. The CDM approach is implemented in a UK-based carpet manufacturing firm. The performance measurement approach, in addition to the traditional financial performance and accounting measures, aids in making decisions of the firm in regard to the overall organisational goals. The implemented approach assists the firm in identifying further requirements of the collaborative data across the supply-chain and information about customers and markets. Overall, the CDM-based GrBSc approach assists managers in deciding if the suppliers' performances meet the industry and environment standards and the human resource is effective.

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A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan

Cited by 521 publications

References 29 publications

An Investigation of Internet Enterprise Value Assessment Based on Comprehensive Evaluation Method

An Investigation of Internet Enterprise Value Assessment Based on Comprehensive Evaluation Method

Prioritizing the Most Important Factors in the Design of Spatial Structure of Schools Based on Leed Standards

Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approach

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