A Conflict Resolution Approach to Public Administration

Zhang, Lan

doi:10.2307/976689

Cited by 66 publications

(59 citation statements)

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“…The four stages are 1) conflict latency, 2) conflict emergence, 3) conflict escalation, and 4) conflict resolution (Fisher, 1994;Kriseberg, 2003). Based on the policyconflict approach (Baert et al, 2010;Lan, 1997), this study examines changes in the contexts, actors, contents, and processes (Giarelli, 2004) in SDP reform through a stakeholder analysis.…”

Section: Methodsmentioning

confidence: 99%

To whom do bureaucrats need to respond? Two faces of civil society in health policy

Lim

Lee

Suh

et al. 2014

Social Science & Medicine

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Section: Methodsmentioning

confidence: 99%

To whom do bureaucrats need to respond? Two faces of civil society in health policy

Lim

Lee

Suh

et al. 2014

Social Science & Medicine

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“…There are a few computer-supported developments in various domains that rationally group conflict resolution approaches in such a way that, if a given approach fails to solve the conflict situation at hand, another is instantiated. According to Labovitz (1980) and Lan (1997), this concept has been successful in manual practice.…”

Section: Computer-supported Multistage Conflict Resolutionmentioning

confidence: 96%

“…Instead, as shown in figure 1, if conflict resolution is not achieved after the first four stages of the process, the arbitration stage, comprised of conflict modelling and analysis, confrontation of conflicting parties, and conflict resolution, will take place. According to Labovitz (1980) and Lan (1997), resolution of conflict situations based on arbitration has been successful in justice administration and public administration systems.…”

Section: Facility Description Language (Fdl)mentioning

confidence: 99%

“…Another approach relies on the expertise and discretion of judges and administrators, and it is efficient, effective and often economical (Lan 1997). Lan states that 'conflicts in public administration are normally resolved through the rule of law administered in court, or by way of organizational policies upheld by the chief executive'.…”

Section: Conflict Resolution In Social Sciencesmentioning

confidence: 99%

“…The method is based on concepts of conflict resolution in social sciences introduced by Fisher (1994), Labovitz (1980) and Lan (1997), who argue that in contrast with the existing literature on computer-supported conflict resolution, compromise and negotiation are not the ending and deciding elements of the conflict resolution process. Instead, as shown in figure 1, if conflict resolution is not achieved after the first four stages of the process, the arbitration stage, comprised of conflict modelling and analysis, confrontation of conflicting parties, and conflict resolution, will take place.…”

Section: Facility Description Language (Fdl)mentioning

confidence: 99%

See 2 more Smart Citations

Computer-supported conflict resolution for collaborative facility designers

Lara¹,

Nof

2003

International Journal of Production Research

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Fundamental in engineering design is the notion that collaboration is useful to reduce total project development time and increase design quality. A critical element of collaborative design is the resolution of conflict situations that result naturally from the interaction of cooperating designers, particularly when they are widely dispersed. A multi-approach method for computer-supported resolution of conflict situations in collaborative facility design is introduced. The method is based on social sciences theories used to solve human conflicts. FDL-CR, an extension of the Facility Description Language (FDL) with conflict resolution capabilities provided by the new tool, is the major development in this research. It provides fast identification of the conflict situation, diagnostics of conflict parameters, access to the conflict information by all conflicting parties and mechanisms for conflict resolution. The usefulness of FDL-CR is evaluated with a design case study where a neural-fuzzy inference system is developed to validate the conflict resolution method through the confrontation of conflicting parties. Computer-supported confrontation of conflicting parties was effective when other approaches, such as third-party mediation and persuasion, failed to provide conflict resolution. The new tool is viewed as an essential component of virtual design and manufacturing, and in general e-work.

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Self-Organizing Policy Network Ties in the Dynamic Process of Environmental Conflict Resolution

Lim

2021

Environment &Amp; Policy

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A Conflict Resolution Approach to Public Administration

Cited by 66 publications

References 0 publications

To whom do bureaucrats need to respond? Two faces of civil society in health policy

To whom do bureaucrats need to respond? Two faces of civil society in health policy

Computer-supported conflict resolution for collaborative facility designers

Self-Organizing Policy Network Ties in the Dynamic Process of Environmental Conflict Resolution

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