DOI: 10.24251/hicss.2018.291
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Abstract: City resilience is a pressing issue for city stakeholders, as disasters frequently occur while citizens are often not prepared for unexpected events. The Smart Mature Resilience project has developed a Resilience Maturity road-map for cities to achieve a higher mature level of resilience. This road-map is a basis for tackling two System Dynamics modeling challenges: How to design a model that allows users to perceive the importance of adopting policies that are in line with the sequence in the road-map? And ho…

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