2018
DOI: 10.1071/ah17067
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Abstract: Objective To identify health literacy issues when providing maternity care to culturally and linguistically diverse (CALD) women, and the strategies needed for health professionals to collaboratively address these issues. Methods A qualitative case study design was undertaken at one large metropolitan Australian hospital serving a highly CALD population. Semistructured interviews were conducted with a range of maternity healthcare staff. The data were analysed thematically. The study is informed by a framework… Show more

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Cited by 30 publications
(33 citation statements)
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“…eHealth provision of information via Smartphone in different languages has the potential to provide effective and safe interactions between health professionals and CALD patients (Hughson et al . ). One participant felt that using their smartphone was a last resort in seeking language assistance but at least it was a resource that was available.…”
Section: Discussionmentioning
confidence: 97%
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“…eHealth provision of information via Smartphone in different languages has the potential to provide effective and safe interactions between health professionals and CALD patients (Hughson et al . ). One participant felt that using their smartphone was a last resort in seeking language assistance but at least it was a resource that was available.…”
Section: Discussionmentioning
confidence: 97%
“…Hughson et al . () reported a shortage of qualified interpreters within mental health settings, and although the provision of interpreters may address some difficulties with CALD language barriers and medical interpretation, including inaccuracy and inconsistencies, confusion regarding the interpreter's role persisted (Butow et al . ).…”
Section: Discussionmentioning
confidence: 99%
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