“…These statements highlight that the nurse is a model for the team, signaling, once again, aspects of transformational leadership, which indicates that the leader serves as a model of inspiration for his followers when exercising effective communication that stimulates trust, engagement and, consequently, greater satisfaction. Furthermore, the transformational style of leadership has been identified as capable of exerting a significant and positive influence on the satisfaction of the followers and this, when present, is associated with positive behaviors, such as the good performance of the teams (4) . These statements are reaffirmed, when observing the centrality of the nurses' discussions regarding the objective of delivering the best and safest care to the patient within the institutional possibilities, based on broad discussion and a systemic and comprehensive thinking.…”