Computing systems, telehealth, and personal data: what is up?

Teledentistry: Main Concerns in the New Pandemic Era

“…In the current scenario of COVID-19, Teledentistry has brought numerous advantages (Table I), but nothing can compare to the accuracy of the patient's clinical-in-person diagnosis (Fricton & Chen, 2009;Bradley et al, 2010;Daniel & Kumar, 2014;Estai et al, 2016Estai et al, , 2017. Teledentistry has its advantages and limitations (Table II), which generates a lack of acceptance on the part of dentists, considering it complex, making them resistant to new skills (Fricton & Chen, 2009;Bradley et al, 2010;Daniel & Kumar, 2014;Estai et al, 2016Estai et al, , 2017Meurer, 2020). Some professionals believed that this modality of dental care would be "cold" and "distant", however over time it was observed that some patients reported being more satisfied (Bradley et al, 2010;Estai et al, 2016Estai et al, , 2017) After all, it is clear that the absence of physical contact needs to be rewarded by empathic skills in online communication, such as listening, showing attention, ensuring verbal clarity, adequate facial expression, and coherent intonation.…”

“…Thus, the choice of software and applications for Teledentistry practice should follow the LGPD guidelines for a safe, efficient, and risk-free practice for the patient and professional. This Teledentistry platform needs to include the guarantee of secrecy, confidentiality, authenticity, integrity, availability, and non-retroactivity ( Meurer, 2020).…”