An Illustrative Evaluation of External Factors That Affect Performance of an Airline

Yadav, Devinder Kumar; Goriet, Maryil O.

doi:10.1590/jatm.v14.1253

Cited by 1 publication

(2 citation statements)

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“…For instance, if the airline does not deny the carriage of the passenger manifesting COVID-19 symptoms, it has liability in case of infections. Yadav and Goriet (2022) list several factors that affect airlines' performance, such as primary and external factors. Political, economic, and legal mandates influence performance.…”

Section: Liability Of Airlinesmentioning

confidence: 99%

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Legal actions in Brazilian air transport: A machine learning and multinomial logistic regression analysis

Torres

Guterres

Celestino

2023

Front. Future Transp.

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In Brazil, one of the most harmful costs for airlines is the number of lawsuits filed against them. It is a problem that can affect its operations, reduce the entry of new competitors and create legal uncertainty in the country. This work seeks to highlight the factors which most contribute to the rise of judicial indemnities, discuss the most relevant issues and identify the best techniques to predict the indemnified values. The objective is to provide subsidies for airlines to mitigate the number of legal actions by using machine learning models. This research contributes by discussing one of the most relevant subjects in Brazilian air transport and comparing the machine learning models’ performance. The study is based on lawsuits between 2016 and 2021 using the companies’ data. The performance of Naive Bayes, Random Forest, Support Vector Machines, and Multinomial Logistic Regression models are evaluated through the accuracy, area under the ROC curve, and confusion matrix. The results showed better predictive power for Random Forest and Logistic Regression. The latter showed that flight delays, cancellations, and airline faults have a negative effect on indemnities. The above-average compensation is a tendency in some states, being the moral damage awarded to customers the main cause of higher compensation.

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Section: Liability Of Airlinesmentioning

confidence: 99%

“…According to Yadav and Goriet (2022), the airline's performance is affected by external factors, such as political, economic and legal directives. The cost of legal compliance is an example that influences revenue and performance.…”

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confidence: 99%