2011
DOI: 10.1590/s1981-77462011000200008
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Abstract: O presente estudo buscou investigar e compreender a violência vivenciada em unidades básicas de saúde (UBSs) da perspectiva dos processos de trabalho em saúde. A caracterização da violência nesse contexto, ao identificar e compreender os elementos da produção desse fenômeno, contribui para o seu enfrentamento. De cunho descritivo-exploratório, para a coleta de dados a pesquisa utilizou grupos focais e entrevistas com usuários, trabalhadores e gestores do serviço de saúde. O estudo mostra as consequências e os … Show more

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Cited by 20 publications
(23 citation statements)
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“…Other studies showed association to employee dissatisfaction (9)(10) , demotivation to work (10) , decreased professional commitment (5) , damage to teamwork, experiences working under pressure and physical overload (12) .…”
Section: Discussionmentioning
confidence: 98%
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“…Other studies showed association to employee dissatisfaction (9)(10) , demotivation to work (10) , decreased professional commitment (5) , damage to teamwork, experiences working under pressure and physical overload (12) .…”
Section: Discussionmentioning
confidence: 98%
“…Victims of workplace violence have been concerned about this issue (10,16) , which is linked to the discontent from their experiences and to consequences of worker safety. Victims of workplace violence have experienced feelings of fear and insecurity (10) , suggesting damage to workers' health.…”
Section: Discussionmentioning
confidence: 99%
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