Jornalistas que escrevem sobre saúde conhecem a Humanização do Atendimento?

Ortona, Concília Aparecida; Fortes, Paulo Antonio de Carvalho

doi:10.1590/s0104-12902012000400010

Cited by 5 publications

(4 citation statements)

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“…Biomedical knowledge, which underlies health practices, especially in hospital environments, is developed through a scientific and technological approach, because "the production and dissemination of biomedical knowledge is an input as essential to public health as the traditional material inputs, such as vaccines and medicine" (13) . In light of this discussion, information play an important role in the construction of knowledge of individuals, because the media contributes to scientific dissemination, when it allows scientific knowledge go beyond the walls of universities and research institutions and become accessible to the population in general (14)(15) . Patients are mindful of these new advances in biomedical knowledge and integrate them into their daily conversations and form opinions on the subject, which enhances their means to participate in the care process.…”

Section: Discussionmentioning

confidence: 99%

“…The illustrative lexicons of this class, as generated by the ALCESTE program, with their respective Khi 2 are: trat+ (68), med+ (49), reclam+ (41), hospital (33), sentindo (31), paciente (28), carinh+ (24), enferm+ (22), falt+ (21), medic+ (19), daqui (16), atenção (16), enfermeir+ (16), otim+ (15), vez (14), gente (14), fal (13), teve (13), consult+ (13), relação (13), hospitais (13).…”

Section: It Can Be Seen Inmentioning

confidence: 99%

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Representações sociais dos usuários hospitalizados sobre cidadania: implicações para o cuidado hospitalar

2016

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How to cite this article: Araújo FP, Sauthier M, Ferreira MA. Social representations of citizenship by inpatients: implications for hospital care.Rev Bras Enferm [Internet]. 2016;69(4):583-9. DOI: http://dx.doi.org/10.1590/0034-7167.2016690402iSubmission: 02-16-2015 Approval: 11-26-2015 ABSTRACT Objective: examine the social representations of citizenship by inpatients receiving hospital care. Method: qualitative approach, using the Theory of Social Representations as a framework, with 31 inpatients in the internal medicine sector of a public university hospital. Semi-structured interviews were conducted, whose data were submitted to the Alceste program, with application of lexical analysis. Results: patients understand their rights, and citizenship in the care process is understood based on the right to health, to receive good care from a technical and human standpoint. Conclusion: being well treated as a person and the provision of technical-procedural care are rights of patients; the absence of one or the other implies, therefore, lack of respect for their citizenship. Descriptors: Right to Health; Patient Rights; Hospital Care; Social Psychology; Nursing Care. RESUMO Objetivo: analisar as representações sociais de usuários hospitalizados sobre a cidadania no cuidado hospitalar. Método: abordagem qualitativa com referencial da Teoria das Representações Sociais, realizada com 31 usuários hospitalizados no setor de clínica médica de um hospital público, universitário. Realizou-se entrevista semiestruturada, cujos dados foram submetidos ao programa Alceste, com aplicação de análise lexical. Resultados: os usuários conhecem os seus direitos, e a cidadania no cuidado é entendida à luz dos direitos à saúde, de modo que sejam bem atendidos do ponto de vista técnico e humano. Conclusão: o bom trato relacional e a prestação do cuidado técnico-procedimental são direitos dos usuários; logo, a ausência de um ou de outra implica o não respeito à sua cidadania. Descritores: Direito à Saúde; Direitos do Paciente; Assistência Hospitalar; Psicologia Social; Cuidados de Enfermagem. RESUMENObjetivo: analizar las representaciones sociales de pacientes internados sobre la ciudadanía en el cuidado hospitalario. Método: abordaje cualitativo con referencial de la Teoría de las Representaciones Sociales, trabajo realizado con 31 pacientes internados en el área de clínica médica de un hospital público, universitario. Se aplicó entrevista semiestructurada, cuyos datos fueron sometidos al programa Alceste, utilizándose también análisis del léxico. Resultados: los pacientes conocen sus derechos; la ciudadanía en el cuidado es entendida a la luz del derecho a la salud, de manera tal de que sean bien atendidos desde el punto de vista técnico y humano. Conclusión: el buen trato relacional y la prestación del cuidado técnico y de procedimientos son derecho de los pacientes; la ausencia de uno u otro implica faltar el respeto a su ciudadanía. Descriptores: Derecho a la Salud; Derechos del Paciente; Atención Hospitalaria; Psicología Social; At...

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Section: Discussionmentioning

confidence: 99%

Section: It Can Be Seen Inmentioning

confidence: 99%

Representações sociais dos usuários hospitalizados sobre cidadania: implicações para o cuidado hospitalar

2016

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“…Therefore, the ignorance on the part of these professionals in relation to health policies becomes a large gap (Ortona & Fortes, 2012).…”

Section: Health News Demandmentioning

confidence: 99%

Media Valuations of Health Journalism and Health Dynamics in Brazilian Printed Media

Emerich

Cavaca

Neto

et al. 2016

International Journal of Social Science Studies

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“…O termo humanização foi sendo apropriado, e, ao mesmo tempo, transformado e reconstruído no contexto das práticas de saúde. Muitas vezes, o entendimento comum e pouco aprofundado relaciona a humanização à polidez entre profissionais e usuários (Souza & Mendes, 2009), a ações como "tratar com respeito e carinho", "amor e empatia" (Heckert, Passos & Barros, 2009), "chamar o paciente pelo nome" (Ortona & Fontes, 2012). No entanto, como colocam Deslandes e Mitre (2009), há nesse tipo de entendimento certa banalização do que a humanização anuncia.…”

Section: Introdução 1 Introduçãounclassified

Humanização e Cogestão na Atenção Básica: as relações de trabalho no cotidiano

Doricci¹

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The National Humanization Policy (NHP) goal is to promote the Sanitary Reform focusing the centrality of daily relationships. Despite its complexity, humanization is often understood only as the quality of relationships between health professionals and users, thus undermining its potential. Management issues, including work relations, are debated in the theoretical field but little explored empirically. This research aims to understand how the humanization of management-based on the model adopted by the policy, the Co-management-is considered and practiced by health professionals in the daily work of Primary Care context. Two health units were included in the research, one traditional (Basic Health Unit-BHU) and one with the Family Health Strategy (Family Health Nucleus-FHN). The corpus construction was carried out in two stages. During the first one, immersion in the field, we observed some context aspects and the interaction of health professionals, which were written as field notes. This immersion provided subsidies for the second stage, group or individual interviews, and for general analysis of the corpus. A semi-structured script, which was constructed from the analysis of the field notes to cover each context's specificities, guided the interviews. The conversations were audio-recorded and full transcribed. The analysis of field notes describes the way each health unit works, and the analysis of interviews describes the meanings about management humanization and the practices identified as such by health professionals. The results are separated for each unit, from three focuses: the contextual, the relational dynamics and the meaning-making process. These aspects are analyzed separately, although in practice they overlap. We describe contextual and relational elements that contribute to or hamper the construction (in the case of BHU) or maintenance (in the case of FHN) of a participatory culture and shared management. In regard of the meanings, in both contexts participation in decision-making, teamwork and actions focused in resolution of demands are identified as humanized management, but what these aspects and practices mean, differ in each context analyzed. We concluded it is necessary, in order to construct a co-management culture, to act on the stablished relationships, and, at the same time, on how professionals understand and signify their practices together. Moments of collective talk do not necessarily generate participation and shared management. It is how these moments work that matters and this will depend directly on how the team understands and builds itself. Our thesis describes participatory culture, a central aspect of co-management, as a social construction, something that occurs in relationships and language. Therefore, in order to develop a co-management model, it is necessary to work the group process involved in daily activities. Social Psychology, group studies, and especially social constructionist epistemology provide resources to work the group process in order to build participa...

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Jornalistas que escrevem sobre saúde conhecem a Humanização do Atendimento?

Cited by 5 publications

References 2 publications

Representações sociais dos usuários hospitalizados sobre cidadania: implicações para o cuidado hospitalar

Representações sociais dos usuários hospitalizados sobre cidadania: implicações para o cuidado hospitalar

Media Valuations of Health Journalism and Health Dynamics in Brazilian Printed Media

Humanização e Cogestão na Atenção Básica: as relações de trabalho no cotidiano

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