Modelo assistencial e indicadores de qualidade da assistência: percepção dos profissionais da atenção primária à saúde

Silva, José Mendes da; Caldeira, Antônio Prates

doi:10.1590/s0102-311x2010000600012

Cited by 41 publications

(35 citation statements)

References 17 publications

(23 reference statements)

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“…Access to information on avoiding oral health problems has been independently associated with satisfaction 18 This could be explained in future research. It is possible that the differentiated training of these professionals has brought about more humanised health care and affected the way users are received, benefi tting the patient-professional-service interaction.…”

Section: Discussionmentioning

confidence: 80%

Fatores associados à satisfação com serviços odontológicos entre idosos

Rodrigues

Silva²,

Caldeira

et al. 2012

Rev. Saúde Pública

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OBJECTIVE:To analyze the prevalence of elderly users' satisfaction with dental care and associated factors. METHODS:Cross-sectional study conducted with 495 elderly individuals aged 65-74 years, without cognitive impairment according to the Mini-Mental State Examination, who used dental services of the municipality of Montes Claros (Southeastern Brazil) from 2008 to 2009. A two-stage cluster, complex probability sample was used. Trained/ calibrated professionals and students conducted tests and household interviews using handheld computers with software developed for this purpose. In the statistical analysis, with correction by design effect, PASW® Statistics 18.0 was utilized. To identify associations between satisfaction and the factors of interest, Poisson regression was conducted, estimating the prevalence ratio and the 95% confi dence interval (PR / 95%CI). RESULTS:Overall, 91.4% of the elderly were satisfi ed. Greater satisfaction was found among users of services of the Sistema Único de Saúde (SUSBrazil's National Health Service) (PR = 1.07; 95%CI 1.01;1.12); those who had access to information on how to avoid oral problems (PR = 1.09; 95%CI 1.02;1.16); those who did not use medicines (PR = 1.05; 95%CI 1.00;1.10); and those who rated the appearance of their teeth and gums as excellent or good (PR = 1.13; 95%CI 1.00;1.28). CONCLUSIONS:The elderly who access the service offered by SUS have greater satisfaction with dental treatment, as well as those who do not use medicines, those with better self-perception of the aesthetics of teeth and gums and those who have more access to information about how to prevent oral problems. Therefore, health care policies in the SUS have been presenting positive results.

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Section: Discussionmentioning

confidence: 80%

Fatores associados à satisfação com serviços odontológicos entre idosos

Rodrigues

Silva²,

Caldeira

et al. 2012

Rev. Saúde Pública

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“…Thus, through the family health strategy (FHS), these changes are gestated, and fundamental meanings have appeared in reorienting the logic of health services, in a change of perspective of the care/ technical-care model [3].…”

Section: Introductionmentioning

confidence: 99%

Mothers Perception Of The Collective Monitoring On The Child Growth And Development

et al. 2016

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Background: Child´s growth and collective development monitoring is a practice that involves low-cost and high-efficiency technologies, based on the prerogative of health promotion. This study aims to describe the mothers´ perception about the collective monitoring of child growth and development.Method: This is a descriptive research with a qualitative approach, carried out with 13 mothers, through semi-structured interviews and participant observation. Data analysis was the technique of content analysis proposed by Bardin. Results:From the data analysis, two categories emerged: "The exchange of experiences and the autonomy of the subjects from the health promotion model", where it was identified that the collective monitoring of child growth and development is a time favoring the approach between professionals and patients by motivating family participation by the emphasis on health promotion actions; and "The ability to recognize the reality and identify the difficulties" that indicated the change in care practice by professionals as a difficult task, but of great importance for health care. Conclusion:The mothers´ perception about the collective monitoring is directed at the health promotion model, being observed greater involvement among the participants in the consultations, bond, and autonomy.

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“…Focused on self-evaluation by the main stakeholders (managers and health professionals), and presenting reference standards for the organization of actions and services, the instrument aims to improve the quality of actions and services provided in the Family Health Strategy 13 . The instrument, as proposed by the Ministry of Health, consists of two dimensional analysis factors: one focused on management issues and the other on the health care itself.…”

Section: Introductionmentioning

confidence: 99%

“…The instrument, as proposed by the Ministry of Health, consists of two dimensional analysis factors: one focused on management issues and the other on the health care itself. The first approaches the subdimensions related to development of the Family Health Strategy such as technical coordination and structure of health units, being directed to health managers and coordinators of the primary care health units 13 . The other dimension is the object of this study, and discusses the aspects of the consolidation of this model of health care.…”

Section: Introductionmentioning

confidence: 99%

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Quality of child health care in the family Health strategy

Sales

Ponnet

Campos

et al. 2013

J. Hum. Growth Dev.

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Objective: to verify the quality of child health care in the Family Health Strategy (FHS) in a state capital of Northeastern Brazil. Methods: a descriptive study using a quantitative approach was carried out in 2010 with 66 primary care (PC) teams represented by their doctors and nurses. The survey used part of the Evaluation for Quality Improvement of the Family Health Strategy² (AMQ), a self-rating instrument of the Brazilian Ministry of Health which evaluates the FHS actions and services and classifies them by the following quality-based standards of care: Elementary, undergoing development, Consolidated, Good or Advanced. Results: 84.1% of the FHS-teams rated themselves as providing "Elementary" actions and services, and 47.7% of them considered that they provided "Advanced" ones. The health teams with less than four years of implementation rated themselves better. Conclusion: these findings suggest that most of the FHC-teams are providing care with an elementary standard of quality, and indicate that better quality child care is apparently delivered with by teams with less time of implementation.Key words: health care quality. access. evaluation of health systems. family health. child health. (public health).

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Modelo assistencial e indicadores de qualidade da assistência: percepção dos profissionais da atenção primária à saúde

Cited by 41 publications

References 17 publications

Fatores associados à satisfação com serviços odontológicos entre idosos

Fatores associados à satisfação com serviços odontológicos entre idosos

Mothers Perception Of The Collective Monitoring On The Child Growth And Development

Quality of child health care in the family Health strategy

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