Financial Reporting Quality, Debt Maturity, and Chief Executive Officer Career Concerns on Investment Efficiency

Aulia, Darlin; Siregar, Sylvia Veronica

doi:10.1590/1807-7692bar2018170120

Cited by 8 publications

(15 citation statements)

References 26 publications

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“…According to free cash flow overinvestment theory, when a company's internal financing is abundant, excess free cash flow is generated, and then companies can take advantage of excess internal funds for investment. Investment can be interpreted as a decision to spend current funds for assets in order to gain income (Aulia & Siregar, 2018). Investment plays a critical role inside and outside the company.…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

Political connections, overinvestment and governance mechanism in Indonesia

Nasih

Al-Cholili

Harymawan

et al. 2020

Cogent Economics & Finance

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The purpose of this study is to investigate the association between political connections and overinvestment in Indonesia as a democratic, multi-party and developing country. This study uses sample of 1,044 and 543 firm-year observations from listed firms on the Indonesian Stock Exchange from 2012 to 2017. A two-stage model is used to address overinvestment, which used two different measurements, then continued by ordinary least square regression to establish the main analysis result. This study finds that political connection is negatively associated with overinvestment in Indonesia. We also find that this negative association is increasing due to the existence of governance mechanism from both external and internal parties of the firm. Our results indicate that the significant negative associations between political connections with overinvestment, which later is strengthen by governance mechanism might be caused by several differences in institutional setting and/or political connections benefits between the previous research in China and with the place where this research is taken. This paper could give insights in decision-making for stakeholders to anticipate certain harmful ABOUT THE AUTHORS Mohammad Nasih is a Professor and also a rector of Universitas Airlangga, Indonesia. His current research focuses include corporate governance issues, political and military connections in business, and financial reporting.

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Section: Literature Review and Hypothesesmentioning

confidence: 99%

Political connections, overinvestment and governance mechanism in Indonesia

Nasih

Al-Cholili

Harymawan

et al. 2020

Cogent Economics & Finance

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“…The content of the bulletin should be relevant to the consumer who is going to read it and comprehend it [4]. If the organization does not send the booklet when it has anything to say, doing so will be a waste of time and money for both the clients and the organization [10].…”

Section: Customer Loyalty In the Fundamental Viewpointsmentioning

confidence: 99%

“…It is possible to successfully build personal relationships with consumers by efficiently tuning in to, pulling in, and responding to what customers want and need. Loss of opportunities caused by failing to connect with and respond to clients across interpersonal organizations and traditional selling channels [4]. The company suffered a loss in revenue as a result of missed opportunities as well as those that were squandered [11].…”

Section: Customer Loyalty In the Fundamental Viewpointsmentioning

confidence: 99%

“…New innovations in CRM are able to effectively acquire customer information, extract customer knowledge, and put it to use for the benefit of a business that is more dynamic [11]. New developments in CRM make it possible for the company to better understand its customers, communicate with those customers, and provide better service to those customers [4]. This is accomplished by drawing on the information about those customers that is gleaned through interactions with those customers.…”

Section: Customer Relationship Management In Context Of Competitive M...mentioning

confidence: 99%

“…Customers have a propensity to develop an unhealthy obsession with a company if that company supplies them with great customer administration and experiences [3]. Customers of an organization who are pleased with the goods and services that the organization provides spend a sizeable portion of their financial resources on those goods and services, remain loyal to the organization, become envoys for the organization, and speak favorably about the organization with a number of other individuals in an effort to convince those other individuals to shop at the organization [4].…”

Section: Introductionmentioning

confidence: 99%

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Enhancements in the Management of Relationships With Customers as a Means of Preserving Sales Performance

Aulia¹

2022

J. Appl. Manag. Bus.

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Customer relationship management, often known as CRM and referred to in some circles as just CRM, is a strategy that allows businesses the capacity to more effectively manage their customers' accounts as well as the interactions those customers have with the business. In order for a business's CRM strategy to be successful, the organization must put a high value on the quality of the customer experience. Customers who have been loyal to a specific brand for a significant amount of time and have a high level of confidence in the company often move on to become brand advocates in other contexts. There is a chance that improvements to cross-selling, up-selling, and deep-selling might be of assistance to businesses in increasing the total lifetime worth of their clientele. Customers that consistently exhibit a commitment to the company are rewarded with a range of privileges. These might include exclusive access to sales and discounts, individualized customer support, and personalized promotions and specials. The charges that are associated to sustaining present customers are a substantial lot lower when compared to the expenditures that are involved with attracting new consumers to become clients of the business.

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