Addressing interpersonal conflict among healthcare workers during the coronavirus pandemic

Rocha, Paulo Marcos Brasil; Corrêa, Humberto

doi:10.1590/1516-4446-2020-1109

Cited by 6 publications

(4 citation statements)

References 6 publications

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“…In the same line Higazee, (2015) at Jordan, stated that nurses in the selected hospitals experienced moderate level of conflict, with the most common types were the intragroup and competitive followed by disruptive conflict. Also, Rocha & Correa, (2020) stated that Interpersonal conflict already existed among the healthcare teams before the pandemic and have negative impact on absenteeism rates and self-esteem among nurses. Unfortunately, both new and pre-established stress factors could precipitate interpersonal conflict between healthcare workers specially nurses during the pandemic.…”

Section: Discussionmentioning

confidence: 99%

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Conflict and communication gap among the critical care nurses during care of patients with COVID-19

Ahmed

Gaballah

2023

International Journal of Africa Nursing Sciences

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Section: Discussionmentioning

confidence: 99%

“…So, it provides an opportunity to draw better future within the health-care system. Effective management of conflict promotes high patients' outcomes; but unresolved conflicts cause negative patients' outcomes ( Rocha & Correa, 2020 ).…”

Section: Introductionmentioning

confidence: 99%

Conflict and communication gap among the critical care nurses during care of patients with COVID-19

Ahmed

Gaballah

2023

International Journal of Africa Nursing Sciences

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“…Further exposure to intrapersonal stress affects one's emotional and psychological well-being [15] that oftentimes results in sleep disorders, depression and anxiety [16]. [17] stated that interpersonal stress may lead to mental health problems, negative behavior or action due to an interactional matter driven by conflict, problem, trouble between peers, family and friends Furthermore, students milieu have a greater impact on their lifestyle and holistic well-being. However, based on the result of the study it is found out that the students felt stressed when their place has the active cases of Covid, which gathered a moderate mean score of 2.70 which indicates that students frequently perceived stress emotionally and psychologically.…”

Section: Level Of Stressors Of the Respondentsmentioning

confidence: 99%

Stressors and Coping Mechanisms of the Junior High School Students in the New Normal

Joseph,

Rollo,

Guroalim

2023

AJESS

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Aims: This study aimed to determine the stressors and coping mechanisms of the junior high school students in the new normal for the school year 2022. Study Design: A quantitative correlational research design was used in determining and defining the relationships between the stressors and coping mechanisms. Place and Duration of Study: Clotildo R. Barios Sr. National High School, Barangay, Lagumit, Malita, Davao Occidentall, school year 2022-2023, between August 2022-May 2023. Methodology: With the use of stratified random sampling design, 213 students served as respondents in gathering the data using the two adapted survey questionnaires. The data was analysed using frequency and percentage, mean and standard deviation and Pearson product moment correlation. Results: The results revealed that there is a significant and direct relationship between the stressors and the coping mechanisms. Furthermore, results also revealed that there is no significant difference on level of stressors among respondents when grouped according to gender. Conclusion: The level of stressors of the junior high school students of Clotildo R. Barrios Sr. National High School are at a moderate level. Meanwhile, the coping mechanisms are at a fair level. There is also a significant and direct relationship between stressors and coping mechanisms.

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“…Therefore, nurses must be wellequipped with efficient knowledge and skills in managing crises and be prepared physically and psychologically to face the pandemic (Borasio, Gamondi, Obrist, & Jox, 2020). Rocha & Correa (2020) defined conflict as a dynamic process that may be negative or positive, healthy or unhealthy, or even creative. So, it provides an opportunity to draw a better future within the health-care system.…”

Section: Introductionmentioning

confidence: 99%

Critical Care Nurses' Conflict and Communication Gap During Care of Patients With Corona Virus

Ibrahim

Ahmed

Shereif

2022

Port Said Scientific Journal of Nursing

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Background: Corona Virus overwhelmed many countries' healthcare systems, causing high levels of conflict amongst frontline nurses. Aim: To explore the conflict level and communication gap amongst the critical care nurses during the care of patients with COVID-19. Subjects and Method: Design: A descriptive exploratory design was utilized. Setting: The study implemented at the intensive care units (ICUs) affiliated to Abo Khalifa Emergency Hospital in Ismailia City, Egypt Subjects: A convenient sample of 80 nurses working at the critical care units affiliated with a specialized isolation hospital in Ismailia City, Egypt, from July to September 2020. Tools: tool one a self-administered conflicts and communication gap questionnaire, which contained three parts (Nurses' Personal characteristics profile, Nursing Conflict Scale (NCS), and Rahim Organizational Conflict Inventory-II form C, to assess staff nurses' preferred conflict resolution strategies. Results clarified that conflict was experienced by all critical care nurses, with 42.5% of the studied nurses have had moderate conflict, with the most common factors precipitating conflict being recurrent contact with infected patients and fear of infection for themselves and their loved ones by all the entire nurses (100%). Conflict types reported by the critical care nurses were intergroup, intrapersonal, competitive, intragroup, interpersonal, and disruptive by (3.59±1.43, 3.40±1.31, 3.21±1.24, 3.17 ±1.32, 2.93±1.23, and 2.47±1.41) respectively, with a statistically significant positive correlation between the level of conflict and collaboration, compromise, and avoiding conflict management styles (p-value.036,.002, and.000 respectively). Conclusion: Slightly less than half of nurses had moderate conflict levels, and collaborating was the most common used conflict resolution strategy, with the least one being avoidance. Recommendations: Training in conflict resolution strategies during outbreaks of terrorism as COVID-19.

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Addressing interpersonal conflict among healthcare workers during the coronavirus pandemic

Cited by 6 publications

References 6 publications

Conflict and communication gap among the critical care nurses during care of patients with COVID-19

Conflict and communication gap among the critical care nurses during care of patients with COVID-19

Stressors and Coping Mechanisms of the Junior High School Students in the New Normal

Critical Care Nurses' Conflict and Communication Gap During Care of Patients With Corona Virus

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