Avaliação do processo de transição da ISO 9001:2008 para a ISO 9001:2015: um estudo voltado para empresas químicas do Estado do Rio Grande do Sul

Abstract

Resumo: A norma NBR ISO 9001 tem sido amplamente utilizada na implantação e manutenção de Sistemas de Gestão da Qualidade (SGQ) no Brasil e no mundo. Este trabalho objetiva identificar as percepções das empresas químicas do Estado do Rio Grande do Abstract:The ISO 9001 norm has been widely used in the implementation and maintenance of Quality Management Systems (QMS) in Brazil and all over the world. This study aims to identify the chemical companies' perceptions of the ISO 9001 transition: version 2008 to version 2015, in the State of Rio Grande do Sul. In this context, the methodology used was a survey research with a structured questionnaire based on the 5-points Likert's scale. This questionnaire was sent to all chemical companies certified in ISO 9001, located in the state of Rio Grande do Sul. In addition, quality managers of three of these companies replied to semi-structured interviews with open questions. In general, the companies agree with the changes brought by the new version of the norm and believe it to be beneficial to the organization. Although some companies haven't made much towards this update and point out difficulties in implementing the new norm's requirements, most of the companies consider the ISO 9001:2015 better than its previous version. It can be asserted that the companies that choose to adopt these modifications due to concerns about a continuous improvement of the QMS will have greater benefits than those companies that choose to implement the modifications only to keep their certificate valid.

Compliance and initiative: A discussion on the relationship between standards and activities in radiopharmaceutical production

“…Radiopharmaceutical manufacturing facilities undergo several audits to establish their position in the market and verify the requirements established by regulatory organizations and the ISO 9001 series [ 23 ]. To ensure that the work is completed as planned, this external and internal control system identifies deviations from norms, also known as nonconformities or anomalies, and corrects them to close the gap between work- as -imagined and work- as -done [ 1 ].…”

Análise Do Nível De Comprometimento Da Alta Direção Com O Sistema De Gestão Da Qualidade

“…Sem poder recorrer ao aumento das margens de lucro, as organizações, para serem competitivas, precisam reduzir custos e desperdícios, aumentar a produtividade e melhorar o aproveitamento do tempo. Os Sistemas de Gestão da Qualidade (SGQ) são, então, aplicados, neste contexto, em que a divisa entre o sucesso e o fracasso é uma linha frágil (Ost;Silveira, 2018). Ikram et al (2020) comentam que as organizações têm adotado muitos padrões internacionais de gestão que fornecem orientação e requisitos para práticas sólidas de gestão da qualidade, mas, segundo Costal et al (2013), a ISO 9001 é a norma que tem sido mais amplamente utilizada como modelo para o projeto, implantação e manutenção de Sistemas de Gestão da Qualidade (SGQs) no Brasil e no mundo.…”