2017
DOI: 10.1590/0104-530x0893-15
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Abstract: Resumo: A gestão do Conhecimento (GC) é um tema que vem despertando o interesse de muitos pesquisadores nas últimas décadas, sendo grande parte das contribuições orientadas por etapas, denominadas processo de GC. Por se tratar de um tema abrangente, as publicações sobre o processo de GC apresentam contribuições multidisciplinares e, desta forma, esta pesquisa tem por objetivo conceituar este processo, analisando as principais abordagens que orientam o estudo de cada etapa, e, também, levantar as principais pub… Show more

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Cited by 59 publications
(30 citation statements)
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References 78 publications
(139 reference statements)
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“…Knowledge management as the practice of selectively applying knowledge from previous decision-making experiences to current and future deci-sion-making activities with the purpose of improving the effectiveness of an institution (Raman, Kuppusamy, Dorasamy, & Nair, 2014). Knowledge management refers to the development of methods, tools, techniques and organizational values that promote the flow of knowledge between individuals and the retrieval, processing, and use of this knowledge in improving and innovating activities (Gonzalez & Martins, 2017). Knowledge management is also explicitly identified as doing what is necessary to get the most out of various knowledge resources.…”
Section: Knowledge Managementmentioning
confidence: 99%
“…Knowledge management as the practice of selectively applying knowledge from previous decision-making experiences to current and future deci-sion-making activities with the purpose of improving the effectiveness of an institution (Raman, Kuppusamy, Dorasamy, & Nair, 2014). Knowledge management refers to the development of methods, tools, techniques and organizational values that promote the flow of knowledge between individuals and the retrieval, processing, and use of this knowledge in improving and innovating activities (Gonzalez & Martins, 2017). Knowledge management is also explicitly identified as doing what is necessary to get the most out of various knowledge resources.…”
Section: Knowledge Managementmentioning
confidence: 99%
“…Yafushi, Almeida and Vitoriano (2019) define knowledge as a continuation of the human being's mind, that has extracts of ideas, values and beliefs and experiences lived throughout a life, capable of modifying the environment in which it lives, generating new knowledge and understanding. For Gonzales and Martins (2017), organizational knowledge should be considered currently as an asset, which, although intangible, is capable of producing a competitive advantage for the organization that uses it. In the same way, Severo et al (2019) states that knowledge management has been occupying an important space in the function of defining strategies for performance in organizations.…”
Section: Knowledge Management Conceptsmentioning
confidence: 99%
“…Yafushi, Almeida and Vitoriano (2019) bring that knowledge is divided between tacit (which derives from everyday experiences) and explicit (which is obtained by formal means, the knowledge taught). For Gonzales and Martins (2017), knowledge is an intangible nature and occurs in an evolutionary way, through the organization of data and learning. Severo et al (2019) states that good practices in knowledge management provide competitive advantage for companies that are able to apply it, and, consequently, brings to the organizations the success.…”
Section: Knowledge Management Conceptsmentioning
confidence: 99%
“…Knowledge management concerns interdependent activities and processes such as valuation of knowledge, its creation, distribution, and storage (Gonzalez & Martins, 2017). Baddi and Sharif (2003) suggest that knowledge management provides easy access to expertise for searching new capabilities and knowledge, thus contributing to a high level of performance.…”
Section: Transformational Leadership Innovation and Performancementioning
confidence: 99%