Predictors of Patients' Experiences and Satisfaction With Nursing Care in Medical-Surgical Wards

Dorigan, Gisele Hespanhol; Oliveira, Henrique Ceretta; Guirardello, Edinêis de Brito

doi:10.1590/0104-0707201500002520014

Cited by 6 publications

(13 citation statements)

References 20 publications

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“…According to the correlation analysis between the two scales of Brazilian version of Newcastle Satisfaction with Nursing Scales, the positive correlation of moderate magnitude proves the results found in this and in other studies that utilize the same instrument: the more positive experiences the patient has with nursing care during hospitalization period, the more will be their satisfaction (9,11,14) .…”

Section: Discussionsupporting

confidence: 78%

“…In general, the patients' experiences in post--surgery of radical prostatectomy were positive and the satisfaction degree was high. In comparison with other international studies and with the Brazilian studies that originates the Brazilian version of Newcastle Satisfaction with Nursing Scales (9) , the scores obtained in both the scales of the instrument were similar (1,11,14) .…”

Section: Discussionsupporting

confidence: 54%

“…The items that most patients were completely satisfied were those related to the nursing team's disposition and attention, to the educational role, communication, to the individual treatment of the patient, acknowledgement and attendance of their necessities and respect to their privacy and freedom during hospitalization (9) . International studies conducted with patients from various cultures about their expectations regarding nursing care during hospitalization period, pointed that the aspects more cited and that interfered negatively on the perception of nursing care quality are low abilities of effective communication, less respect to privacy and freedom, discontinuity care, indifferent attitude and lack of empathy (12,(15)(16) .…”

Section: Discussionmentioning

confidence: 99%

“…The other scale is the Patient satisfaction with nursing care, with eighteen items, with a measure Likert-type scale that varies from one to five and with response alternatives that vary from "not at all satisfied" to "completely satisfied" (4) . The reliability of the Brazilian version of the instrument, expressed by the Cronbach alpha coefficient, resulted in satisfactory values: 0.85 for the Patient's experience to nursing care scale and 0.97 for the Patient's experience to nursing care (4,9) .…”

Section: Methodsmentioning

confidence: 98%

“…For data collect two instruments were applied: personal characterization form (age and marital status) and the subjects' clinical (hospitalization period, comorbidities, previous hospitalizations, level of prostatic antigen); and the Brazilian version of Newcastle Satisfaction with Nursing Scales (B-NSNS). The B-NSNS is an instrument translated and adapted to Brazilian culture, that besides evaluating the satisfaction level the patient with nurse care, measures experiences with relation to the assistance provided during the hospitalization period (4,9) . The instrument has two evaluation scales: Patient's experience to nursing care with eight items on the Brazilian version.…”

Section: Methodsmentioning

confidence: 99%

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Patient’s satisfaction with nursing care on the post-surgery of radical prostatectomy

et al. 2018

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Objetivo: avaliar a satisfação do paciente e suas experiências vivenciadas com o cuidado de enfermagem no pós-operatório de prostatectomia radical aberta. Métodos: estudo transversal, realizado com 60 pacientes. Foram utilizados ficha de caracterização pessoal e clínica dos sujeitos e a versão brasileira do instrumento Newcastle Satisfaction with Nursing Scales. Realizada análise descritiva dos dados e de correlação das características dos pacientes com escores de satisfação e experiência do paciente. Resultados: a satisfação dos pacientes e a vivência de experiências positivas com os cuidados de enfermagem no período pós-operatório foram relacionados principalmente ao papel educacional da equipe de enfermagem, habilidade de comunicação e respeito a privacidade. Pacientes que com hospitalização prévia em outra instituição apresentaram nível de satisfação maior comparado aos que não tiveram hospitalização anterior. Conclusão: pacientes submetidos à prostatectomia radical aberta vivenciaram experiências positivas e demostraram alto nível de satisfação com o cuidado de enfermagem. Descritores: Satisfação do Paciente; Cuidados de Enfermagem; Prostatectomia. Objective: to evaluate the satisfaction of patient and his experiences with nursing care in the post-surgery of open radical prostatectomy. Methods: cross sectional study carried out with 60 patients. It was used a form with personal and clinical characterization of subjects and the Brazilian version of instrument Newcastle Satisfaction with Nursing Scales. It was used descriptive analysis of data and of correlation of the patient's characteristics with satisfaction scores and patient experience. Results: the patients' satisfaction and experience of positives experiences with nursing care in the post-surgery period was related mainly to educational role of the nursing team, communication skill and respect to privacy. Patients with previous hospitalization in other institution showed higher satisfaction level compared with those that not have previous hospitalization. Conclusion: patients submitted to open radical prostatectomy had positives experiences and demonstrated higher level of satisfaction with nursing care.

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Section: Discussionsupporting

confidence: 78%

Section: Discussionsupporting

confidence: 54%

Section: Discussionmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 98%

Section: Methodsmentioning

confidence: 99%

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Patient’s satisfaction with nursing care on the post-surgery of radical prostatectomy

et al. 2018

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Patient Experience in Nursing Care and Associated Factors Among Adult Admitted Patients in Debre Markos and Dessie Referral Hospitals, Amhara Region, Ethiopia, 2019

Yalew

Zeleke

Afenigus

et al. 2020

Journal of Patient Experience

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Patient experience of nursing care is the perception of the patient about the real existing nursing service. Addressing patient experience of nursing care is very important to improve nursing service quality because it identifies the factors that affect the nursing care quality better than patient satisfaction. Therefore, this study aimed to assess patient experience in nursing care and associated factors among adult admitted patients in Debre Markos and Dessie referral hospitals. An institution-based cross-sectional study was conducted from March 1, 2019, to March 30, 2019, among 528 consecutively selected adult admitted patients. Data were cleaned, coded, and entered in Epi-data version 3.1 then exported to Statistical Package for Social Sciences version 25 for analysis. Multivariate logistic regression, with a 95% CI was used to identify variables that had a significant association. The overall good patient experience in nursing care was 64%. Duration of admission ≥22 days (adjusted odds ratio [AOR] = 2.67, 95% CI = 1.013-7.025) and free service (AOR = 3.69, 95% CI = 2.381-5.730) showed a positive association with patient experience in nursing care. However, admission in gynecology ward (AOR = 0.43, 95%CI = 0.257-0.707), secondary education (AOR = 0.53, 95% CI: 0.308-0.907), and college or above education (AOR = 0.55, 95%CI = 0.320-0.957) showed a negative association with patient experience in nursing care.

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Demographic predictors of patients’ satisfaction with their recovery after non-catastrophic musculoskeletal injuries: a cross-sectional study

Maleki,

Modaressi,

Bakhshi

et al. 2023

Preprint

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Background Orthopedic injuries can significantly negatively influence a patient’s physical and mental health. Achieving patient satisfaction with recovery is essential for reaching patient goals. Objective We aimed to investigate whether satisfaction with recovery can be predicted based on demographic information and baseline characteristics in people with non-catastrophic musculoskeletal trauma. Methods Participants (n = 100) with acute musculoskeletal injuries were recruited. The Satisfaction and Recovery Index (SRI) was used to assess the patient’s satisfaction with their recovery. A two-tailed Pearson correlation was performed to evaluate the correlation between the SRI scores and continuous variables. One-way ANOVA and independent samples t-test were used to assess whether there were any differences in the SRI scores between ordinal and nominal study variables, respectively. A multivariable linear regression model was created to determine factors independently associated with SRI scores for which all variables with P < 0.10 from the bivariate analysis were included. Results There was no association between the SRI scores and age (r = 0.13, P = 0.21), sex (F = 0.94, P = 0.22), educational level (F = 1.07, P = 0.30), number of people living with the patients (r = 0.05, P = 0.60), marital status (F = 0.20, P = 0.87), type of injury (F = 0.53, P = 0.67), injured body part (F = 1.91, P = 0.17), mechanism of injury (F = 0.62, P = 0.60), job(F = 0.47, P = 0.70), time since injury (r = 0.03, P = 0.73). Conclusions Demographic variables and baseline characteristics are not associated with the level of satisfaction with recovery among patients with non-catastrophic musculoskeletal trauma. Clinicians can use these findings to rule out these variables as contributors to low (or high) satisfaction with recovery. Future studies must assess the contribution of other probable and relevant psychological and social characteristics.

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Predictors of Patients' Experiences and Satisfaction With Nursing Care in Medical-Surgical Wards

Cited by 6 publications

References 20 publications

Patient’s satisfaction with nursing care on the post-surgery of radical prostatectomy

Patient’s satisfaction with nursing care on the post-surgery of radical prostatectomy

Patient Experience in Nursing Care and Associated Factors Among Adult Admitted Patients in Debre Markos and Dessie Referral Hospitals, Amhara Region, Ethiopia, 2019

Demographic predictors of patients’ satisfaction with their recovery after non-catastrophic musculoskeletal injuries: a cross-sectional study

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