Understanding User Evaluations of Information Systems

Abstract

The fields of human-computer interaction and interaction design are increasingly dealing with the issues of fun, enjoyment and pleasure throughout the last two decades. The concept of fun becomes a concern in the development of usability of a product. Fun is an attribute considered to be an emotional aspect of interaction of a product. The evaluations and interpretations of fun on products are, therefore, subjective and personal which is peculiar to a user. A study, hence, was conducted to explore the term fun in everyday experience products. The aim is to understand what features and characteristics of a product make it fun and enjoyable to use. A total of twenty-nine users participated in the study. Each participant was interviewed individually in order for his/her personal attributes, interpretations and evaluations of fun to be elicited from a pool of thirty-two products. The participants' responses to open-ended questions were qualitatively analyzed by the use of content analysis procedure. The collected data was then grouped under four main categories which are visual aspect, functionality, usability, and contextual content. The findings of the study show that visual aspect of a product is the most concerned feature, followed by contextual content, usability and functionality, when evaluating the fun in everyday experience products.

The role of moderating factors in user technology acceptance

“…Goodhue and Thompson (1995) suggested this dimension by conceptualizing and combining two previously defined characteristics of task, variety and difficulty (Goodhue, 1995). The authors hypothesized and subsequently empirically confirmed the effects of this dimension on user evaluation of technology.…”

“…A variety of models from different perspectives and at various levels have been developed to explain IT acceptance perceptions and behaviors: TAM (Davis, 1989;Davis et al, 1989), Computer Self-Efficacy (Compeau and Higgins, 1995a, b), Task-Technology Fit (Goodhue, 1995;Goodhue and Thompson, 1995), Motivational Model (Davis et al, 1992) and adapted Theory of Planned Behavior (Mathieson, 1991;Taylor and Todd, 1995b). These models have all been recognized in the ISs discipline.…”

“…A variety of dimensions of tasks have been proposed (Goodhue, 1995), among which the most commonly used ones are routine vs. non-routine tasks, and tasks interdependent on other organizational tasks. Goodhue and Thompson (1995) suggested this dimension by conceptualizing and combining two previously defined characteristics of task, variety and difficulty (Goodhue, 1995).…”

An Examination of the Characteristics Impacting Collaborative Tool Efficacy: The Uncanny Valley of Collaborative Tools

“…Task-Technology Fit (TTF) assesses the perceived fit between a user's task needs and the functionality provided by the technology ( Goodhue, 1995;Goodhue & Thompson, 1995). Dishaw and Strong (1999) combined TAM with TTF to introduce the TAM/TTF model (Figure 1).…”

Assessing Task–Technology Fit in a PACS Upgrade: Do Users’ and Developers’ Appraisals Converge?

“…Although, the idea that the technology must have features that are aligned with the characteristics of the users and their specific task requirements (i.e., fit) is inherent in these models, this is not measured directly. Goodhue argues that an information technology must not only be utilized, but must also be a good fit with the task supported in order to have a beneficial impact on performance [12,13]. The TaskTechnology Fit (TTF) model developed by Goodhue sought to study the relationship between information technology and individual performance.…”