Managing in the post‐managerialist era

Simmons, John

doi:10.1108/00251740410518985

Cited by 61 publications

(15 citation statements)

References 31 publications

(24 reference statements)

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“…When the green strategies are implemented effectively, it may change the image and the perspectives of the operations from the point of view of stakeholders, customers, employees and other groups (Ham & Choi, 2012). This theory also explains that organisations are expected to manage responsibly and offer a duty of care towards the stakeholders' interests and local communities (Simmons, 2004). Understanding that customers are also one of the stakeholders, knowing what they prefer and not could actually provide some insights towards the overall performance of the hotels.…”

Section: Green Marketing and The State Of Csr Within Hotel Industrymentioning

confidence: 99%

Corporate Social Responsibility: Adoption of Green Marketing by Hotel Industry

Punitha¹,

Rasdi²

2013

ASS

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This study which is based on a widespread review of literature discusses about adoption of green marketing by hotels as a mechanism to perform corporate social responsibility (CSR). This paper examines in detail the literature and theories surrounding CSR, Malaysian government's role in protecting the environment, the challenges of green marketing and the state of CSR within the hotel industry. The discussion reveals that hotels are found to be under constant pressure to balance the diverse forms of corporate social responsibility. By knowing the significance of sustainability, the Malaysian government has been encouraging the hotels and other sectors to embrace green technology and practices by providing incentives and tax breaks. Whilst hoteliers are striving to achieve financial performance by practicing green marketing, gaining the trust and meeting the expectations of the public have become more challenging. Further review discloses that strategy such as greenwashing needs to be avoided by hoteliers to gain the confidence among green consumers towards the green claims. The paper further concludes that green marketing is being used as a tool by hotels to perform their CSR while it provides competitive advantage for hotels in ensuring a balance between development and environmental sustainability.

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Section: Green Marketing and The State Of Csr Within Hotel Industrymentioning

confidence: 99%

Corporate Social Responsibility: Adoption of Green Marketing by Hotel Industry

Punitha¹,

Rasdi²

2013

ASS

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“…According to the stakeholder perspective, employers have the responsibility to acknowledge a duty of care towards their employees as well as other stakeholders (Jamali, 2008;Simmons, 2004). Yet much of the research on CPDR has an external focus and examines employers' social initiatives directed towards the general public who are victims of natural disasters (Muller & Whiteman, 2009).…”

mentioning

confidence: 99%

Compassion organizing: Employees' satisfaction with corporate philanthropic disaster response and reduced job strain

Watkins

Ren

Umphress

et al. 2014

J Occupat & Organ Psyc

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The literature on corporate social responsibility and corporate philanthropy generally focuses on how employers come to the aid of those outside the organization who have been affected by disasters. Less is known about an organization's corporate philanthropic disaster response (CPDR) directed towards their employees. We argue, based on conservation of resources (Hobfoll, 1989, Am. Psychol., 44, 513) and compassion organizing (Dutton et al., 2006, Admin. Sci. Quart., 51, 59) literatures, that employees perceive employers who provide aid to them following a natural disaster as supportive. This aid from CPDR provides support to employees and helps to restore the loss of valued resources. Accordingly, we predict that satisfaction with CPDR reduces employee psychological and physiological strain via its positive effects on perceived organizational support. We find support for our predictions using a sample of 695 Hurricane Katrina survivors. Finally, we discussed theoretical contributions and implications of this research. Practitioner pointsOrganizations are encouraged to fulfil their social responsibilities. Our research shows that organizations should be socially responsible not only to the general public, but also to their own employees. Responding compassionately by providing aid to an organization's own employees is an important element in carrying out their social responsibilities. In the aftermath of a severe natural disaster, employees may need to rely on their organizations to provide timely assistance. Such assistance could help them mitigate their strain, both psychologically and physiologically, aroused from the disaster they experienced.

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“…This paper follows Freeman's (1984) suggestion that stakeholders are groups who can be influenced and affected by firms, including shareholders, customers, employees, and suppliers. Apart from these traditional stakeholders, Simmons (2004) suggested that firms are also expected to manage their responsibility to silent stakeholders, such as local communities and the environment. There are a wide range of CSR practices that corporations can engage in and consequently some CSR activities will affect different stakeholder groups to varying degrees (Spiller, 2000).…”

Section: Literature Reviewmentioning

confidence: 99%

Local Communities’ Perceptions of Hotel Activities in Corporate Social Responsibility

Bunlueng¹,

Butcher²,

Fredline³

2014

Proceedings of the International Association for Business and Society

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Corporate social responsibility (CSR) continues to attract interest from tourism businesses, and many hotel companies are now substantially engaged in social and environmental responsibilities. This paper investigated local community perceptions of hotels undertaking CSR activities in provincial areas of Thailand. Semi-structured interviews were undertaken with local community members. Results show a hotel's CSR activities had been perceived to affect local communities' quality of life (QOL) which influences their perception of the hotels and CSR activities.

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Managing in the post‐managerialist era

Cited by 61 publications

References 31 publications

Corporate Social Responsibility: Adoption of Green Marketing by Hotel Industry

Corporate Social Responsibility: Adoption of Green Marketing by Hotel Industry

Compassion organizing: Employees' satisfaction with corporate philanthropic disaster response and reduced job strain

Local Communities’ Perceptions of Hotel Activities in Corporate Social Responsibility

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