Web site accessibility, usability and security: a survey of government web sites in Kyrgyz Republic

İsmailova, Rita

doi:10.1007/s10209-015-0446-8

Cited by 67 publications

(43 citation statements)

References 22 publications

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“…[21] Analyzed the usability and accessibility of Tanzanian university websites and the results reported that the accessibility needs improvement to comply with W3C guidelines. A survey to investigate Web site accessibility, usability and web security of government web sites in Kyrgyz Republic was carried out in [25]. The result reported that government web sites in Kyrgyz Republic have a usability error rate of 46.3 %, accessibility error rate of 69.38 % and security vulnerabilities in these sites were revealed.…”

Section: Related Workmentioning

confidence: 99%

Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania

Elisa¹

2017

IJCA

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In spite of the fact that e-government agency (ega) in Tanzania emphasize on the use of ICT within public institutions in Tanzania, accessibility, usability and web security vulnerabilities are still not considered by the majority of web developers. The main objective of this study is to assess the usability, accessibility and web security vulnerabilities of selected Tanzania e-government websites. Using several automatic diagnostic (evaluation) tools such as pingdom, google speed insight, wave, w3c checker and acunetix, this study assess the usability, accessibility and web security vulnerabilities of 79 selected e-government websites in Tanzania. The results reveal several issues on usability, accessibility and security of Tanzania e-government websites. There is high number of usability problems where 100% of websites were found to have broken links and 52 out of 79 websites have loading time of more than five (5) seconds for their main page. The accessibility results show that all 79 selected websites have accessibility errors and violate w3c Web Content Accessibility Guidelines (WCAG) 1.0. The results on web security vulnerabilities indicate that 40 out of 79 (50.6%) assessed websites have one or more high-severity vulnerability (SQL injection or cross site scripting-XSS) while 51 out of 79 (64.5%) have one or more mediumseverity vulnerabilities (Cross site request forgery or Denial of Service). Based on these results, this study provides some recommendations for improving the usability, accessibility and web security vulnerabilities of public institutions in Tanzania.

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Section: Related Workmentioning

confidence: 99%

Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania

Elisa¹

2017

IJCA

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“…Thus, it is suggested for the university managements to give importance to distance education at the university level. Another problem is that there is a lack of specialists on distance education, which becomes an issue giving the fact that there is a different approach to the internet technologies in the Kyrgyz Republic (Ismailova and Kimsanova, 2016); the same is true for the technical staff, especially in the field of access control and security (Ismailova, 2017). In addition, the general computer literacy rate should be increased.…”

Section: Discussionmentioning

confidence: 99%

Evaluation of Distance Education Applications in the Kyrgyz Republic Universities

Kyzy¹,

Begimkulov²,

İsmailova³

et al. 2017

IOJES

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In the scope of this research, applications used for distance education units in four universities of the Kyrgyz Republic were evaluated. The study uses a descriptive method which is carried out by interview of specialists involved in the development and implementation of the distance education in the country. Additionally, technical overview of the learning management systems used by distance education units was carried out and the content analysis was conducted. The study showed that there is a different perception of the distance education in the Kyrgyz Republic which is still perceived as a correspondence education, called "заочная форма обучения"(zaochnaya forma obucheniya). The results of 5 interviews showed that there is no sufficient support and understanding of the distance education by the university managements as well. Therefore, it is suggested to make clear differentiation of the correspondence and distance education methods in the Kyrgyz Republic and to the university managements to give importance to distance education at the university level.

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“…WCAG explain how to make information in a web page or web application more accessible to PWDs (http://www.w3.org/WAI/intro/wcag). Scholars who used this approach include Adepoju and Shehu (2016), Ismailova (2017), Bousarhan and Daoudi (2014), Olalere and Lazar (2011), Jaeger (2006), and Abanumy, Al-badi, and Mayhew, (2005). They all report lack of conformity in the websites to the WCAG guidelines.…”

Section: Automatic Toolsmentioning

confidence: 99%

“…Until now however, developing countries have made little progress in the provision of inclusive E-government services particularly towards PWDs (Adepoju & Shehu, 2016;Baowaly & Bhuiyan, 2012;Ismailova, 2017) despite the fact that 80% of the world's population with disabilities reside here (UNESCO, 2014). Few studies have documented how E-government fails to address accessibility for all, and this is a problem given the fact that globally governments are advancing in the provision of online services; PWDs risk being excluded (Albalushi, Ali, Ashrafi, & Albalushi, 2016;Rubaii-Barrett & Wise, 2008).…”

Section: Introductionmentioning

confidence: 99%

Research Foci, Methodologies, and Theories Used in Addressing E-Government Accessibility for Persons with Disabilities in Developing Countries

Agangiba

Kabanda

2017

IJIKM

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Aim/Purpose: The purpose of this paper is to examine the key research foci, methodologies, and theoretical perspectives adopted by researchers when studying E-government accessibility for persons with disabilities (PWDs), particularly in developing countries. The study aims to develop a conceptual framework for designing accessible E-government for PWDs in developing countries. Background: Studies on E-government accessibility for persons with disabilities in developing countries have been minimal. The few studies conducted until now have failed to integrate PWDs, a population already marginalized, into the digital society. Accessibility has been identified by researchers as a major hindrance to PWDs participating in E-government. It is imperative therefore to examine the manner in which researchers investigate and acquire knowledge about this phenomenon. Methodology : The study synthesizes literature from top IS journals following a systematic literature review approach. The data synthesis focuses on identifying key concepts relating to E-government accessibility for PWDs. Contribution: The study contributes to the field of E-government, with a focus on how E-government services can be made accessible to PWDs. The study calls on researchers to reflect on their epistemological and ontological paradigms when examining accessibility of E-government services in developing countries. Findings: The findings show that most researchers focus on the evaluation of E-government websites and predominantly adopt quantitative methods. The study also reveals that the use of technological determinism as a theoretical lens is high among researchers. Recommendations for Practitioners : The study recommends that E-government web developers and policy makers involve PWDs from design to evaluation in the development of E-government applications. Recommendation for Researchers: The study advocates the need to conduct studies on E-government accessibility by employing more qualitative and mixed approaches to gain in-depth and better understanding of the phenomenon. Impact on Society : This study creates greater awareness and points out inadequacies that society needs to address to make E-government more inclusive of and participatory for PWDs. Future Research: Further empirical work is required in order to refine the relevance and applicability of various constructs in EADM so as to arrive at a framework for addressing E-government accessibility for PWDs in developing countries.

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Web site accessibility, usability and security: a survey of government web sites in Kyrgyz Republic

Cited by 67 publications

References 22 publications

Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania

Usability, Accessibility and Web Security Assessment of E-government Websites in Tanzania

Evaluation of Distance Education Applications in the Kyrgyz Republic Universities

Research Foci, Methodologies, and Theories Used in Addressing E-Government Accessibility for Persons with Disabilities in Developing Countries

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