10.5937/sjas11-6751 = Reinvention of the public sector: Total quality management and change management

Karyotakis, Konstantinos M.; Moustakis, Vassilis

doi:10.5937/sjas11-6751

Cited by 11 publications

(14 citation statements)

References 29 publications

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“…It is recommended to advocate organizational culture that will support readiness to change and will not be close-minded and resistant to change (Karyotakis & Moustakis, 2014). Moustakis (2012) supports the claim that the change process in an organization is the outcome of the following factors:…”

Section: Culture and Change Processmentioning

confidence: 99%

“…In order to successfully respond to the newly emerging conditions and constantly increasing needs of citizens, public administration should be more oriented towards the use of efficient methods, practices and procedures (Karyotakis & Moustakis, 2014).…”

Section: Introductionmentioning

confidence: 99%

“…Transparency, trust and meritocracy must be strengthened, and the war against corruption must be fought. Economic growth must be supported, as well as entrepreneurship and innovation (Karyotakis & Moustakis, 2014).…”

Section: Introductionmentioning

confidence: 99%

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Organizational factors, organizational culture, job satisfaction and entrepreneurial orientation in public administration

Karyotakis¹,

Moustakis²

2016

Eur J Appl Econ

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Abstract:The present paper outlines the critical role and influence of organizational culture and job satisfaction on the relationship between organizational factors and entrepreneurial orientation (EO) in the public sector through generating the theoretical framework. Upon examining these terms, a model that reflects their mutual relationships has been suggested. The amalgam of internal work environment, work discretion and rewards/ recognition in combination with the appropriate degree of organizational boundaries, such as formalization, centralization, technology routines and connectedness, are crucial for fostering organizational culture and job satisfaction that lead to EO through innovativeness, proactiveness and risk taking.

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Section: Culture and Change Processmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Organizational factors, organizational culture, job satisfaction and entrepreneurial orientation in public administration

Karyotakis¹,

Moustakis²

2016

Eur J Appl Econ

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“…Public sector changes rapidly both nationally and internationally, thus imposing immediate adaptation of public services in an effective and efficient way (Karyotakis & Moustakis, 2014). Kuratko (2014) defines entrepreneurship as a dynamic vision of change and creation.…”

Section: Discussionmentioning

confidence: 99%

The entrepreneurial facets of public administration

Moustakis¹

2015

Proceedings of the International Scientific Conference - Synthesis 2015

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This paper provides a map of entrepreneurial facets that are considered relevant in the public sector. Mapping aims to highlight entrepreneurial characteristics and behaviour, which are conducive to increasing the effectiveness, efficiency and legitimacy of public administration, with the aim to raise public welfare. Empirical data and literature review show that new behavioural pattern and entrepreneurial practice can provide high-quality services to the public, making simultaneously more rational management of available resources and increasing the overall prosperity of citizens. The paper highlights the concepts of corporate entrepreneurship, innovation and organizational learning in public administration. The conclusions reached in this work indicate that the change and innovation in entrepreneurship are mandatory for survival and development of the public sector. Apstrakt: Ovaj rad nudi prikaz preduzetničkih aspekata koji se smatraju relevantnim u javnom sketoru. Mapiranje ima za cilj da istakne preduzetnička obeležja i obrasce ponašanja, koji su pogodni za povećanje efektivnosti, efikasnosti i legitiminosti javne uprave, a sve to u cilju unapređenja opšteg blagostanja u društvu. Empirijski podaci i pregled literature ukazuju na činjenicu da je kroz nov obrazac ponašanja i preduzetničku praksu, moguće pružiti kvalitetnije usluge javnosti, a istovremeno racionalnije upravljati raspoloživim resursima i povećati sveukupni prosperitet građana. Ovaj rad stavlja poseban naglasak na koncepte korporativnog preduzetništva, inovacije i organizaciono učenje u javnoj upravi. Na osnovu pruženih informacija može se zaključiti da su promene i inovacije u preduzetništvu neophodne za opstanak i razvoj javnog sektora.

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“…En este contexto, las ciudades deben ser capaces de gestionar con éxito los desafíos a los que se enfrentan, consiguiendo ofrecer una propuesta de valor apreciada por los grupos de interés urbanos (residentes, visitantes e inversores) cuya respuesta condiciona, en última instancia, la competitividad urbana (Rasoolimanesh et al, 2014). Así, en la literatura surge el concepto DEU como una prioridad en la gestión para alcanzar una mayor competitividad en las ciudades (Karyotakis & Moustakis, 2014).…”

Section: Introductionunclassified

Dirección estratégica urbana, city marketing, gestión de calidad total y desarrollo económico local. Enfoque metodológico

Mallo

Aguirre-Garcia

Vijande

2019

urbe, Rev. Bras. Gest. Urbana

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Resumen Las ciudades tienen un rol cada vez más importante como generadoras de desarrollo económico, son realidades complejas y dinámicas que rivalizan entre sí para atraer recursos, fondos y talento. Así, resulta imprescindible que sean capaces de gestionar con éxito los múltiples desafíos que condicionan su competitividad, haciendo que la gestión urbana constituya un campo de estudio de máxima trascendencia. Este trabajo reivindica el estudio de casos como metodología de gran validez científica para conocer y comprender cómo desarrollar la Dirección Estratégica Urbana (DEU) y sus implicaciones en la competitividad urbana analizada desde una perspectiva económica. Primero, se destaca el carácter científico del estudio de casos como metodología cualitativa. Posteriormente, se propone el diseño metodológico a seguir para garantizar la validez y fiabilidad de los resultados. Finalmente, se ilustra la aplicación de esta metodología en la gestión urbana de un estudio de casos concreto. Los resultados obtenidos muestran que los gestores urbanos parecen priorizan el desarrollo del City Marketing y/o de la Gestión de Calidad Total, y que estas prácticas favorecen, en última instancia, el desarrollo de la DEU y la mejora de la competitividad urbana de modo directo e indirecto.

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10.5937/sjas11-6751 = Reinvention of the public sector: Total quality management and change management

Cited by 11 publications

References 29 publications

Organizational factors, organizational culture, job satisfaction and entrepreneurial orientation in public administration

Organizational factors, organizational culture, job satisfaction and entrepreneurial orientation in public administration

The entrepreneurial facets of public administration

Dirección estratégica urbana, city marketing, gestión de calidad total y desarrollo económico local. Enfoque metodológico

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