Objectivethe objective was to understand the experience of a group of family members of
patients with colostomies, revealing their expectations regarding the intervention
of health professionals.Methodqualitative research, with the social phenomenological approach of Alfred
Schütz, conducted in Montevideo in 2012; twelve family members of patients
with colostomies participated, from an ostomy service of a health institution.
Resultsthe following categories were identified: family ties, trust in the health care
team, the nurse as the articulator of the process, the desire to humanize care,
and adaptation to new family life.Conclusionsknowing the experience and expectations of the families of colostomy patients was
achieved, emphasizing the previous family relationships to build upon them, and
the trust in the health team, emphasizing the nurse as articulator of the process.
Expectations focused on the desire for humanized care, enhancing adaptation of the
nuclear family to the new way of life, restoring and enhancing its strengths, and
collaborating in overcoming its weaknesses.
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